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How does it
work?
How do I
transfer to another iPhone
How do I
transfer to my PC or Mac
How do I
transfer "Clips" from my PC or Mac
My
iPhone says “Error connecting to the server”. It can’t
find the WePrint server
How do I
print when using a 3G network, or outside my own WiFi
network?
What is
“Server address” and “Server port” in the Add print
server screen?
How do I
move documents from my computer to my iPhone?
What
printers can I print to?
How do I
change the photo printed size?
My print job
appears in Weprint but goes no further?
When I print
I get a blank page or my printer shows an error, what do
I do?
Can I print
SMS/Text messages?
Can I print
from Apple Mail?
Can I print
a Map?
How do I setup my outgoing email?
Can I print
from other applications?
What about
printing from the Apple Calendar?
Can I
print direct to a WiFi printer without WePrint?
How can I
restrict printing access on WePrint?
Some
other application documents types don’t print as they
should
How does it work?
“ClipPrinter” for iPhone requires a separate helper
application, called “WePrint” to be running on your
laptop or desktop computer. The WePrint software is free
and can be downloaded here.
“ClipPrinter” for iPhone sends documents to the
WePrint server software to print to local or networked
printers. The
help page has more information.
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How do I transfer to another iPhone?
Make sure you have Bluetooth enabled in the Transfer
-> Receive section of the app, select a 'Clip' and
tap the action button (with an arrow on it) and then
select "Transfer", select the correct device and tap
"Send"
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How do I transfer to my PC or Mac?
Make sure you have WePrint installed (WePrint
software is free and can be downloaded here). Once WePrint is installed
ClipPrinter should find it automatically, if it does not
click here for our help
with connections issues.
Once you see your server in the "Transfer" section
select a 'Clip' and tap the action button (with an arrow
on it) and then select "Transfer", select your computer
and tap "Send". Once done open the appropriate software
on your PC or Mac and click the "Edit" menu and select
"Paste".
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How do I transfer 'Clips' from my PC or Mac?
Make sure you have WePrint installed (WePrint
software is free and can be downloaded here). Once WePrint is installed
it should automatically find your iPhone, if it does not
click here for our help
with connections issues. Ensure you go to the WePrint
Settings -> Sharing and check the "Enable Clipboard
sharing for ClipPrinter" option.
Once done copy something from an application on your
PC or Mac, go to WePrint on your PC or Mac, click the
"Send Clipboard" button, select your device and click
send.
Note: Make sure you have ClipPrinter running & your
iPhone awake when you transfer from your PC or Mac
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My iPhone says “Error connecting to
the server”. It can’t find the WePrint server
- On rare occasions connection problems occur and
are usually caused by your Firewall. Check the Windows or Macintosh
help page to make sure your firewall isn’t blocking
connections. Try turning off your firewall
temporarily to test it.
- Check that you have downloaded and installed the
WePrint helper application.
- Check that the WePrint helper application is
running and the status field shows “Running”
- Check that your iPhone WiFi network is active in
the iPhone settings.
- Make sure the “Server address” and “Server port”
displayed in your WePrint window are the same is
displayed in the Add print server screen of your
iPhone.
- Press the “More...” button in the WePrint window
to see any additional server address that your
computer may use and type these into your iPhone.
- If you are using Windows and you haven't installed
iTunes, you may need to install Bonjour
to make network setup easier. It is not required,
but does allow the iPhone to find the server
automatically in most instances.
- Check that you the iPhone and the WePrint server
are in the same network. On the iPhone in the Add
Server screen, you will see the iPhone address in
the bottom of the screen. The last number can be
different, but if the first 3 groups numbers of the
IP address and the WePrint server aren’t the same,
you are in a different network. Then see below for
network setup.
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How do I print when using a 3G network, or outside my own WiFi
network?
Generally, when you are in your local network
“ClipPrinter” will automatically find your WePrint
server in your network and allow you to print straight
away.
If you are not in the same network as the WePrint
server, you have 2 options:
- You can use the “Print via Proxy” option in the
WePrint settings. Click here to see our help
page on setting this up.
- Printing directly from a 3G/EDGE network to your
home/office network requires your local WiFi network
to allow access. Check
here for some assistance.
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What is “Server address” and “Server port” in the Add print
server screen?
The server address and port tell your iPhone where
your WePrint server is so it can communicate with it.
The main window of the WePrint server (on your desktop
or laptop computer) will display these values so you can
copy them to your iPhone.
You can change the port number by clicking on WePrint
-> Settings -> Advanced -> Use custom server port
number. Try changing the port to 8081 or 8082
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How do I move documents to and from my computer to my iPhone?
In the WePrint application settings, you can specify a
directory on your computer to share with the iPhone
“ClipPrinter” application. The
contents of this directory will be displayed in a list on your iPhone
when you press the + button in the bottom of the Saved Files
screen, then tap "Import". Select one or more files from this
list and press “Save” to download the files to your
iPhone. Once they are there you can then select, view &
print them.
You can also retrieve files from online storage (i.e
iDisk or WebDav enabled stores), click here to find out more
information
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What printers can I print to?
You can print to any printer that your computer can
print to. Printers can be connected to your computer via
USB cable, network, WiFi or other means.
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How do I
change the Photo printed size?
You can set the printed photo size in the WePrint
settings -> Images Tab
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My print job appears in Weprint but goes no further?
When I print I get a blank page or my printer shows and error,
what do I do?
It appears as if your printer doesn't support the
standard background printing without a print dialog. Go
to WePrint Settings -> Advanced and try changing your
WePrint setting to "Compatibility Printing mode"
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Can I print SMS/Text messages?
Yes, all you need to do is "Copy" the SMS/text
message, open ClipPrinter and then tap "Print"
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Can I print
from other applications?
Can I print
from Apple Mail?
What about
printing from the Apple Calendar?
Can I print
Maps?
Yes, all you need to do is "Copy" the item, open
ClipPrinter and then tap "Print"
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How do I
setup my outgoing email?
To setup outgoing email please click here to go to our help
page
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Can I
print direct to a WiFi printer without WePrint?
Printers require print drivers to print and
if none are available, then you can’t print directly from the iPhone.
However some WiFi printers and computers support CUPS/IPP (direct connection) and you won’t
need to install the extra software to print using this app, but because of the lack of printer drivers this method is limited
both in terms of document types & printers supported. This means you can print without using extra software if your printer supports it and if you only
want to print basic document types - but installing WePrint will allow you to print ALL document
types to ALL the printers that you can print with your computer.
Using WePrint will give you the most functionality and compatibility, it runs in the background so you don’t
have to go to your computer to print something you see on your iPhone. Also using WePrint enables you to print
remotely from anywhere using 3G/Edge without having to be on your home WiFi network. You can print to most office
printers even if your iPhone is not allowed to connect to your office network. Your computer needs to be on and WePrint
needs to be running to use the WePrint printing features.
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How can I
restrict printing access on WePrint?
The WePrint application has a setting to require a
password to print or share files. Once this is set,
iPhone users will need to enter the password before they
can print or view files. For additional security, the
WePrint server can specify that the password is not
saved on the iPhone. This will mean that the user will
need to enter the password each time they start the
“ClipPrinter” application and access the WePrint server.
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Some
other application documents types don't print as they
should
The WePrint application uses external applications to
print some document types eg. Word or Excel. A standard
system call is used to ask these applications to print
documents, but sometimes these applications have
problems.
You can test how your system handles printing these
file types by doing the following:
Windows: right click on a document in the explorer, and
select “Print” from the menu
Mac: select the document in the finder, and select
“Print” from the File menu
Check that the document’s application doesn’t have a
document wizard dialog at startup. Some Word versions
need an empty document open or it will present a print
dialog.
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