EuroSmartz
 
#1 for business apps on iPad, iPhone, and Android

Use the form below to contact our helpdesk which is open 24/7

If you have any questions, or require support on any of our apps then contact us - we have real humans on the help desk that will respond promptly to your email 24 hours a day, 7 days a week, so we are more than happy to help

You can also use the form below to contact us with any general enquiries about EuroSmartz Ltd, or if you are a member of the press and would like to talk with us further. You can also use our interactive troubleshooter or our help page.

Please note: Your email address is protected and never released to any 3rd party



Your email address:
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Mobile device:
Message, question or query:

Name:
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We understand you will probably want to print direct, but for a start, run a quick compatibility test for your printer. Go ahead and run the free WePrint printer sharing software on your Mac or PC from here: Download page

Let us know the results of printing using WePrint so we can help you further. Also make sure you have "WePrint:" showing in the Server field on the Print screen for this test, or tap on the Choose button to select it.

Firstly make sure you are inside our App when printing.

Is "WePrint:" showing in the "Server" field on the Print screen in the iPhone/iPad/Android App? If not, tap the "Choose" button beside the printer field. In the next "Printers" screen, tap on the "All" tab. If WePrint isn't found automatically, tap on the "+" button in the top right and enter your WePrint address and tap "Connect" in the "Add Printer" screen.

Check that your Firewall is not blocking access:
This is the page for Windows: http://mobile.eurosmartz.com/winhelp.html
This is the page for Mac: http://mobile.eurosmartz.com/machelp.html

   

You can print web pages using the browser inside the App. Tap on the "Web Pages" button or tab to view the browser.
If you are using Safari, you can add a "z" to the front of the address to open and print the page. eg. enter zhttp://google.com

This page has more details
http://mobile.eurosmartz.com/help/help_index.html#webprint

You can print emails from inside one of our email Apps.

This page will describe how to print email.
http://mobile.eurosmartz.com/help.html#email

We have a full and very extensive guide for the app. It gives an overview of the various buttons in the app, as well as a 'how to' on pretty much everything - including how to get started and begin printing!
http://mobile.eurosmartz.com/help

You can print web pages using the browser inside the App. Tap on the "Web Pages" button or tab to view the browser.
If you are using another Internet browser on your Android device and it supports the "Share" protocol, then follow these steps
  1. Navigate to your desired page
  2. Tap the menu button, then tap "More"
  3. You should now see an option called "Share Page" or something similar
  4. Tap the "Share Page" option and then choose the "Print" app

This page has more details
http://mobile.eurosmartz.com/help/help_index.html?app=ap#a_webprint

If your email app supports the "Share" protocol you will be able to print your email using Print.

This page will describe how to print email on an Android device with an app that supports "Share".
http://mobile.eurosmartz.com/help.html#a_email