AltaMail Help

Our quick Help Desk Support is available every day
My email account shows an error when I try to read my emails

If you get an error checking your emails, then open the edit email account screen (View). Check that your settings are the same as your email provider has described.
Open the "Settings" section and check those settings. If your email provider describes a secure connection, you can try without "Use SSL" as the connection will be secured using TLS (StartTLS) instead.
Check the port number and "Sevrer" field and then tap on "Test"

If you still see an error, tap on the "More" button to go to the email error page. Check what the description says at the top of the page first.
Tap on "Request help" to contact our helpdesk so they can provide assistance.

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