Help for Print

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Getting Started
Getting started printing

For a start, you can print a web page inside Print.

Print will print directly to most printer models without extra software, but we recommend you install the free WePrint printer sharing software if you have any problems connecting to your printer, or if your printer has a USB connection.
Install WePrint on your Mac or PC from here http://esz.us/wp
  1. Tap on the 3 lined button at the top left of the screen to open the left side panel and tap on "Web pages"
  2. After a web page is loaded, Tap on the Print button in the top right of the screen to open the Print window.
  3. If you are not taken to the choose "Printers" screen automatically, tap on the "Choose" button
  4. Your network will be searched for available printers. Tap to select your printer
  5. If you did not select the green WePrint printer, you can use the "Setup" screen to choose the best printer option for your printer. Tap on "Test" beside each option to test it. Tap on "More" to select more options. If you printer prints a lot of blank pages, pull the paper tray out and restart your printer.
  6. For some printer models, the setup test may not be compatible. You can still print though. Install WePrint on your Mac or PC from here http://esz.us/wp
  7. If you have installed WePrint, then Print should find WePrint automatically and display your printers on the choose "Printers" screen. If this is not the case then tap the + in the top right and enter your WePrint server address manually. If it still does not find WePrint then see our
  8. After selecting your printer, tap on "Print" in the Print screen to print.

You can tap on the "Printer Options" button in the Print screen to change settings such as page size, margins, etc.

If you get a blank page or have any issues please to go to the troubleshooting section.

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App Settings

To edit the Print app settings, tap on the 3 lined button in the top left of the screen. Then tap on the cog button in the top of the side panel.
You can tap on the title of each settings section to open the settings for that section.

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Contacts
Editing Contact details

To edit contact details follow the steps below
  1. Tap on "Contacts" in the side panel
  2. Choose a contact group, and either use the search or scroll to find your contact
  3. Tap on the contact to view the summary and then tap on "View contact" at the bottom of the summary screen.
  4. Tap on Edit in the top right to edit the contact details.

Note: The first time you run Print you will have been asked if Print could access your contacts. If you tapped "No" you will not be able to see your contacts in this section. To fix this go to the device settings app, scroll down to Print and then turn on contact access

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Printing
Getting started printing

For a start, you can print a web page inside Print.

Print will print directly to most printer models without extra software, but we recommend you install the free WePrint printer sharing software if you have any problems connecting to your printer, or if your printer has a USB connection.
Install WePrint on your Mac or PC from here http://esz.us/wp
  1. After installing WePrint on your Mac or PC, open the inside Print.
  2. If you are not taken to the choose "Printers" screen automatically, tap on the "Choose" button
  3. Your network will be searched to find WePrint on your Mac or PC. Make sure your Mac/PC and your iPhone/iPad are using the same WiFi network. For 3G/4G or a different WiFi, you can use
  4. Tap to select your printer name with the green WePrint icon
  5. If you do not see WePrint printers, then tap the + in the top right and enter your WePrint server address manually. If it still does not find WePrint then see our
  6. After selecting your printer, tap on the "Print" button in the Print screen to print.

You can tap on the "Printer Options" button in the Print screen to change settings such as page size, margins, etc.

If you get a blank page or have any issues please to go to the troubleshooting section.

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Which printers can I print to?

You can print directly to most printer models over WiFi without extra software.
AirPrint is not required to be able to print. You can print from your iPhone/iPad to ALL printers using the free WePrint printer sharing software which is installed on your Mac or PC from here:
http://esz.us/wp

If your printer has a USB or other connection type, you can also use WePrint to share the printer with your iPhone/iPad.

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Change layout and printer options

In the , you can tap on "Printer Options" to edit several layout features. You can change the page range, margins, grayscale (black and white) and more. For the largest range of options, install and select a printer.
If the printed size is wrong, you can change the margins to "0", or even use a negative number to expand the printed size, eg -1.0,-1.0,-1.0,-1.0
You can choose a different paper size. You can also create your own custom paper size for your printer, eg A3, Tabloid, labels, paper roll etc.

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Printing remotely using 3G/4G instead of WiFi

If you want to print remotely to your office or home printers, you can use the "Print via Mobile Data" option using WePrint.

Quick Start Guide
  1. Download and install the free WePrint on your Mac or PC from here: http://esz.us/wp
  2. Create a new gmail account from this Gmail Link
  3. Add the gmail username and password to the "Print via Mobile Data" tab in the Settings of WePrint
  4. On your iPad/iPhone, tap on the Print button inside Print
  5. Tap on "Choose" and then tap on the green "Printing over Mobile Data" button

  6. Enter your new gmail address and then tap on "Connect". You should now see your list of WePrinters in the choose printer screen.



Generally, when you are in your local WiFi network Print will automatically find your WePrint server in your network and allow you to print straight away. If you are not in the same network as
the WePrint server, or you want to print via 3G/4G you can use the "Print via Proxy" option in the WePrint settings.

We strongly recommend you set up a new Gmail account in the WePrint settings. WePrint creates printer emails that sit in the inbox, if you use an existing account it may get cluttered with these emails.

Do not confuse the "Print via Mobile Data" function with printing from an email account, we are simply using this Gmail account as a transport method. If Print supports email, you can set up
your email accounts to print in "Email" section of the app on your iPhone/iPad

Full Instructions
  1. Download and install the free WePrint on your Mac or PC from here: http://esz.us/wp
  2. Create a new gmail account from this Gmail Link
  3. Go to WePrint on your computer and click the "Settings" button, now click on the "Print via Mobile Data" tab
  4. Turn on the "Remote Printing via an Email/WebDAV server" option
  5. Enter the email address of the new Gmail account and hit test
  6. Your web browser should show the gmail login web page. This is extra gmail security and you need to login to continue.
  7. A green check mark should appear after the tes
  8. Open Print on your iPad/iPhone, go ahead and print something like a web page/calendar
  9. When you see the "Print" screen, tap on the "Choose" if the choose printer has not already appeared
  10. Tap on the green "Printing over Mobile Data" button
  11. Enter your new gmail address and then tap on "Connect". You will also need to login to the gmail login web page again.
  12. You should now see your list of the green WePrint printers in the choose printer screen.
  13. Select a printer and then tap on Print



If you have an office network with a firewall that blocks email server access, you could use iDisk or another WebDAV server. During step 5. select the type drop down in the WePrint
settings to select iDisk or WebDAV.

When printing, make sure the "Server" field on the Print screen displays the server name starting with "Proxy:". WePrint doesn't need to be running to print via proxy,
and it is generally not restricted by firewalls. WePrint can be started later to collect the printed documents, so is great when traveling.
WePrint does need to be running at some stage to collect the print jobs and print them.

If you have any issues with the set up then please see our Print via Mobile Data

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Problems printing remotely with Print via Mobile Data

Do you have "Proxy:" showing in the server field of the Print screen on the iPhone? If not, use the "Choose" button beside the Printer field to select or add a WePrint server.
  1. If you are having problems using "Print via Proxy" the first thing you should do is create a Gmail account purely for "Print via Mobile Data". This is to avoid other apps deleting emails from this account. It doesn't mean that you can't print emails from other email accounts.
  2. Quit WePrint, delete all WePrint subject emails in the gmail inbox and start WePrint again.
  3. Go to the the "Print via Mobile Data" option in the WePrint settings. Turn on "Remote printing via and Email/WebDAV server". Make sure the gmail address is entered and press the "Test" and then the "Save" button.
  4. Go to your gmail inbox and make sure there is a new WePrint email there. It should contain a single attachment. if not, check your settings in WePrint.
  5. Once that is set up go to the iPhone/iPad and when you get the Print screen, press the "Choose" button and then tap on the "Printing over Mobile Data" button
  6. Enter your new gmail address and then tap on "Connect". You will also need to login to the gmail login web page again.
  7. You should now see your list of the green WePrint printers in the choose printer screen.


There will be a slight delay as WePrint waits to check the gmail account. To print instantly, open the "Print via Mobile Data" tab in WePrint and click the "Check now" button.

Do not set up your Print via Mobile Data gmail account in the email accounts screen of Print. It is only used for printing and so only needs to be added in the "Print via Mobile Data" screen.

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Printing using Google Cloud Print

Before you can use Google Cloud Printing on your iPad or iPhone, you will need to set up Google Cloud Printing by clicking here
If you have any issues installing Google Cloud Printing, please contact Google.

Once you have installed Google Cloud Print and have printed a test page, then you can set it up in Print
  1. When you get the the Print screen in Print on the iPad/iPhone, tap on the "Choose" button.
  2. Tap on the "Google Cloud Printing" icon in the "Choose Printers" screen.
  3. Enter your Google Cloud Printer gmail address and tap on "Connect"
  4. You should then see the Google Login web page where you will need to login to enable printing
  5. If Google Cloud Printing has been set up correctly and the username is correct, you should be taken back to the Printers screen where you can select your Google Cloud Printing printer and print.


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Printing Contacts/Address labels

Contacts can be selected from your contact list. Select a group to view its contacts. When viewing the Contacts screen, you can select one or more contacts and then press the Print button to print them.
In the Print screen, tap on "Printer Options" and then tap on "Contact layout" to choose a different layout.

You can use the search button to enter some text in the search field to filter the list of contacts you want to see.

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Printing with a DYMO printer

You can print to your DYMO printer by installing on your Mac or PC from here http://esz.us/wp
WePrint is a free printer sharing server. The iPhone/iPad does not provide an option to connect to a printer via USB.
In the Print screen select your WePrint DYMO LabelWriter by on the button.

You can print address/shipping labels to your DYMO printer by tapping on "Contacts" in Print, select a contact and tap Print.
Select the correct label that is loaded in your DYMO LabelWriter with the printer options and either the work or home address option.
If you have the LabelWriter Twin you can select the right or left roll in the "Tray selection" at the bottom of the "Printer Options" screen.

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Printing photos/images

Images can be printed using different sizes.
Tap on the 3 lined button in the top of the screen to show the left side panel and then tap on "Images".
Select multiple photos by tapping on them and then tap on "Print" button in the top right.
Tap on "Printer Options in the Print screen to choose the Image size and Paper tray.

You can choose the paper tray if you are printing from your iPhone/iPad via the free WePrint on your Mac or PC http://esz.us/wp. Paper tray selection will depend on your System and printer support.

For photo printing, it is best to use "Fill page". If photos are cut off or you see white bands, you can adjust the image margins in the WePrint settings - Images tab, or the Printer Options on the iPhone/iPad Print screen
You can use negative margins to extend the print area if needed.

If images don't appear to be the correct size, you can also adjust the "Image scaling" setting in the WePrint settings to adjust the image scale to suit your printer. This will apply to all image size formats that you select on the iPhone eg. 3x5, 4x6, except "Fill Page"

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Delete WePrint

If you are having any problems please contact us for help.

If your PC un-installer detects additional user files and doesn't complete, you can delete WePrint by exploring C:\ drive and either deleting the "C:\Program Files\WePrint" folder or drag it to the recycle bin.
also delete the folder "c:\WePrint" if it exists

To uninstall WePrint on a Mac, quit the WePrint application; then you can delete this file:
Applications/WePrint Server
and this folder:
~/Documents/EuroSmartz Print

If the WePrint icon is not shown on the Apple Finder menu bar or in your Dock, go to the Apple icon on the top left of the screen and force quit the WePrint application.

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Web pages
Printing Web Pages

Print has two ways to print Web Pages.

Method 1 - Use Web Pages section (quickest and easiest)
  1. Tap on the "Web Pages" button in the left side panel of Print
  2. Type an address, select a bookmark, use the search field on the right, or paste an address copied from Safari (e.g. eurosmartz.com)
  3. Once the page is loaded tap the "Print" button at the top right of the screen


Method 2 - Using Safari
  1. Navigate to the page you need in Safari
  2. Once the page is fully loaded you have two choices.
    - You can either add a "z" after the "p" in "http://" for example httpz://www.eurosmartz.com
    - alternatively you can add a "z" to the front of the "http://" part of the web address, for example zhttp://www.eurosmartz.com
  3. Print will then open and you will be presented with the print dialog


You can also copy the address from the Safari address bar and paste it into the web address bar inside Print.

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Troubleshooting
My printer is not found or does not print correctly

Try rebooting your WiFi router to see if that fixes any connection issue.

To run a quick diagnostic test for your printer for this type of printing, go ahead and install the WePrint printer sharing software on your Mac or PC.
You can download WePrint here http://esz.us/wp.

Make sure you have WePrint: showing in the Server field on the Print screen for this test, or tap on the Choose button to select it. WePrint will also allow you to print over 3G/4G.

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My device says "Error connecting to the server". It can't find the WePrint server

If you have problems connecting to your printer, here are some options try.
Try rebooting your network router

Open Print, tap on the print button and then tap on "Choose" in the print screen. Tap on "AirPrint" in the choose printer screen to see if your printer is found that way.

Otherwise, our free WePrint for Mac/PC can help track down any print quality and network connection problems.
WePrint is installed on your Mac or PC and shares your Printers so you can print from your iPad/iPhone.
Install WePrint on your Mac or PC from here: http://esz.us/wp

Make sure WePrint on your Mac/PC and also the iPhone/iPad are in the same network

Do you have 'WePrint' displayed in the 'Server' field in the 'Print' screen in Print?
Tap 'Choose' in the 'Print' screen > 'Choose Printers' screen > tap to select the green 'WePrint' icon with your printer name and 'Available' underneath.

On rare occasions connection problems occur and are usually caused by your Firewall. Check the Windows help page to make sure your
firewall isn't blocking connections. Try turning off your firewall temporarily to test it.

In the app print screen, tap on the "Choose" button. In the next screen tap "+" and if it doesn't find it automatically, enter the WePrint server details.

Try also changing the WePrint port number in the WePrint Settings - Advanced tab. Set the custom port number to 8081 or 8082 etc. Make sure you change the port on your device too if you do this.

Check that your device is connected to your Wi-Fi router with a password if it needs one. Some routers allow guest access with no password, but that blocks access between devices in the same network.
If your router has password access, enter it in your iPhone/iPad settings.
Some routers have a feature in the router Admin screens called "AP Isolation". This will block access between devices. Check that "AP Isolation"/"Wireless Client Isolation" is off.

If find after trying all of these steps you are simply blocked for no reason, or you want to print via 3G/4G you can use the option.

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My print job appears in WePrint but goes no further, or there is a printer error on my Mac/PC

Perhaps your printer doesn't support the standard background printing without a print dialog. Go to WePrint Settings -> Advanced tab and try turning on "Compatibility Printing mode"

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