CalPrint Help

Our quick Help Desk Support is available every day
   Download PDF 2024-03-30
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Getting Started
Getting started printing

For a start, you can print a calendar inside CalPrint.

CalPrint will print directly to most printer models without extra software, but we recommend you install the free WePrint printer sharing software if you have any problems connecting to your printer, or if your printer has a USB connection.
Install WePrint on your Mac or PC from here https://esz.nz/wp
  1. Tap on the Print button in the top right of the screen to open the Print window.
  2. If you are not taken to the choose printers screen automatically, tap on the "Choose" button
  3. Your network will be searched for available printers. Tap to select your printer
  4. It is best to select the green WePrint printer if available.
    Otherwise you can use the "Setup" screen to choose the best printing option for your printer. Tap on "Test" beside each option to test it. Tap on "More" to select more options. This option supports most printers. eg. most Epson, Canon, Brother, HP, Lexmark, Dell, Samsung, Kodak etc.
    If you printer prints a lot of blank pages, pull the paper tray out and restart your printer.
  5. For some printer models, the setup test may not be compatible. You can still print though. Install WePrint on your Mac or PC from here https://esz.nz/wp
  6. If you have installed WePrint, then CalPrint should find WePrint automatically and display your printers on the choose printers screen.

    If you do not see the WePrint printers then tap the + in the top right and enter your WePrint server address manually. If it still does not find WePrint then open the connection troubleshooter ()
  7. After selecting your printer, tap on "Print" in the Print screen to print.

You can tap on the "Printer Options" button in the Print screen to change settings such as single page, date range, page size, margins, etc.

If you get a blank page or have any issues please tap here () to go to the troubleshooting section.

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App Settings

To edit the CalPrint app settings, tap on the cog button in the bottom left of the screen.
You can tap on the title of each settings section to open the settings for that section.

Use the search button at the top right of the screen to search for settings by name or value.

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Use Siri Shortcuts to print your calendar

You can use CalPrint shortcuts in the sevice Settings app - Siri & Search - CalPrint (in the lower part of the screen) details

You can assign a voice command to the shortcuts using the "+" button beside each shortcut. You can also add shortcuts to your macros in the Shortcuts app.

Some examples are "Print today", "Print tomorrow", "Print this month" etc.

You can use the CalPrint shortcuts from your Lock Screen. To disable this feature, turn off "Allow on Lock Screen" in the Device Settings app - Siri & Search - CalPrint settings.

Note: You will need to launch CalPrint first to create the shortcuts and it may take Siri a few minutes to add the shortcuts to the list in the device settings app.

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Email
Sending Email Settings

If you want to send files via email from your own email account then you can set up an out going email server.
Open the App Settings and open the "Email" section.
Tap on "Outgoing Mail Server". Then tap on the "+" button to add an account and enter your email provider details.
Use the "+" button in the top of the edit settings screen to choose an account type or enter your own server details.
Your email server will probably require your username and password. Tap on the "Requires Username" setting to enter these details.

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Settings
Locking the CalPrint screen. Protecting your app data.

You can choose to lock access to CalPrint and its data using a setting. Open the app settings () - Application section, near the bottom. Tap on 'Application Password' and then you can choose when to lock the app screen. You can enter your own password or a pin code. Note: if you forget your password/pin then you will need to reinstall the app.
You can also choose to use the touch id fingerprint unlock option if your iPhone/iPad supports it.

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Changing the Calendar and Reminder text font

You can change the calendar and reminder screen fonts in the app settings. This will show the events in the selected font in both the screen and also when printing. Open the app settings () - Calendar section.

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Printing
Printer setup

For a start, you can print the "Quick start" file inside CalPrint.

CalPrint will print directly to most printer models without extra software, but we recommend you install the free WePrint printer sharing software if you have any problems connecting to your printer, or if your printer has a USB connection.
Install WePrint on your Mac or PC from here https://esz.nz/wp
  1. After installing WePrint on your Mac or PC, open the Print window () inside CalPrint.
  2. If you are not taken to the choose "Printers" screen automatically, tap on the "Choose" button
  3. Your network will be searched to find WePrint on your Mac or PC. Make sure your Mac/PC and your iPhone/iPad are using the same WiFi network. For 3G/4G or a different WiFi, you can use remote printing ()
  4. Tap to select your printer name with the green WePrint icon
  5. If you do not see WePrint printers, then tap the + in the top right and enter your WePrint server address manually. If it still does not find WePrint then see our connection troubleshooter ()
  6. After selecting your printer, tap on the "Print" button in the Print screen to print.

You can tap on the "Printer Options" button in the Print screen to change settings such as page size, margins, etc.

If you get a blank page or have any issues, tap here to go to the troubleshooting section ().

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Which printers can I print to?

You can print directly to most printer models over WiFi without extra software.
AirPrint is not required to be able to print. You can print from your iPhone/iPad to ALL printers using the free WePrint printer sharing software which is installed on your Mac or PC from here:
https://esz.nz/wp

If your printer has a USB or other connection type, you can also use WePrint to share the printer with your iPhone/iPad.

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Change layout and printer options

In the Print screen (), you can tap on "Printer Options" to edit various layout features.
You can change the page range, margins, grayscale (black and white), orientation (landscape, portrait, rotate), paper size (A4, A3, US Letter, US Legal, Custom, Envelope, Labels), duplex, paper tray and more.
For Calendar printing you can change the options for printing notes, locations, date range for multiple months, days or weeks, All Day events, text size, only print week days, single page month view and more.

For the largest range of options, install and select a WePrint server printer ().

If the printed size is wrong, you can change the margins to "0". You can also use a negative number to expand the printed size to print the full page, eg -1.0,-1.0,-1.0,-1.0
You can choose a different paper size. You can also create your own custom paper size for your printer, eg A3, Tabloid, labels, paper roll etc.

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Print multiple photos or document pages on each sheet of paper

You can choose to print multiple images, emails or other document pages on each sheet of paper.

In the print screen, tap on the "Printer Options" to view all of the printer options. Change the "Pages per sheet - columns" and also "Pages per sheet - rows" to set the number of pages to print on each sheet.
Then tap on the print button.

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Print documents to a Jpeg image file

You can choose to print documents to an image file.
Tap on the Choose button to choose the Convert to Image printer when you open the print screen.

Then when you print the document you will be asked where to save the image file. You can choose the image size (paper size) in the Printer Options.

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Printing remotely using Mobile Data or remote WiFi networks instead of your own WiFi

If you want to print remotely to your office or home printers, you can use the "Print Remotely" option using WePrint.
Note: This feature also replaces "Google Cloud Print" but also provides many more printing and layout options.

Quick Setup Guide (Approximately 2 minutes)
  1. Download and install the free WePrint on your Mac or PC from here: https://esz.nz/wp
  2. Open the WePrint settings and open the "Print Remotely" tab
  3. Turn on the "Remote printing via an Email/Cloud server" option. Make sure you select the "WePrint Cloud" account type.
  4. Click on the "Copy Account Token" button and send the copied token to your iPhone or iPad. You can send this token via email or the WePrint transfer screen or another method. You should protect this token as it provides access to printing on your WePrint server.
  5. a) If you sent the token via email, tap on the link in the email inside your iPad/iPhone. This should open CalPrint and add the WePrint server
    b) If you copied the token then tap on the Print button inside CalPrint. Tap on "Choose" and then tap on the green "Print Remotely" button.
    Paste the token using the paste button beside the text field.
  6. After WePrint is added then you should see the green WePrint printers in the choose printer screen. Choose a printer with "Remote" under the name.


If you have any problems with setup then open the WePrint settings and open the "Print Remotely" tab. Tap on the "Delete Account" button. This will delete the account and all data so you will need to share the token for the new account with your iPhone/iPad again.
Then follow the process above to create a new "WePrint Cloud" account.


Security/Privacy
The "WePrint Cloud" account has end to end encryption so your data can only be accessed on your own devices. The print jobs are encrypted and only your Mac or PC has the password to decrypt the print job. As well as file encryption the print jobs are also transferred via secure SSL. You can delete all files from your account at any time using the "Delete Account" button.
The "WePrint Cloud" server is protected by data center security and only our CEO can access the server for software updates.
No one in our company or any 3rd party has any access any of your print job data. We do not collect any data relating to any aspect of your usage of our apps.

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Using your own email or WebDAV account to print remotely. (Advanced users)

If you want to print remotely to your office or home printers, you can use the "Print Remotely" option using WePrint.

Note:This guide is for advanced users who wish to use their own email or WebDAV account.
We recommend using the much simpler "WePrint Cloud" setup which only takes a few steps.


Quick Start Guide
  1. Download and install the free WePrint on your Mac or PC from here: https://esz.nz/wp
  2. We strongly recommend you set up a new email account in the WePrint settings. WePrint creates printer emails that sit in the inbox. If you use an existing account it may get cluttered with these emails.
    Create a new email account.
  3. Add the new email username and password to the "Print Remotely" tab in the Settings of WePrint. Choose your email account type in the menu.
  4. On your iPad/iPhone, tap on the Print button inside CalPrint
  5. Tap on "Choose" and then tap on the green "Print Remotely" button
  6. Select your email account type and then enter your new email address and password and then tap on "Connect". You should now see your list of WePrint printers in the choose printer screen.



Generally, when you are in your local WiFi network CalPrint will automatically find your WePrint server in your network and allow you to print straight away. If you are not in the same WiFi network as
the WePrint server, or you want to print via mobile data you can use the "Print Remotely" option in the WePrint settings.


Do not confuse the "Print Remotely" function with printing from an email account, we are simply using this email account as a transport method. If CalPrint supports email, you can set up
your email accounts to print in "Email" section of the app on your iPhone/iPad

Full Instructions
  1. Download and install the free WePrint on your Mac or PC from here: https://esz.nz/wp
  2. Create a new email account. eg.

    Outlook/Hotmail:
    New Account - https://login.live.com
    Note: For Mac OS X only

    AOL:
    New Account - https://login.aol.com
    Note: You must turn on "Allow apps that use less secure sign in" in this settings web page https://login.aol.com/account/security

    Yahoo:
    New Account - https://login.yahoo.com
    Note: You must create an App Password in this settings web page https://login.yahoo.com/account/security. Do not use your Yahoo account password.

    Gmail:
    New Account - https://accounts.google.com
    Note: You must turn on "Less secure app access" in this settings web page https://myaccount.google.com/security
  3. Go to WePrint on your computer and click the "Settings" button. Then click on the "Print Remotely" tab
  4. Turn on the "Remote printing via an Email/Cloud server" option
  5. Enter the email address of the new email account and the password. Choose your email account type in the menu. Click on the "Test" button"
  6. A green check mark should appear after the test
  7. Open CalPrint on your iPad/iPhone, go ahead and print something like a web page/calendar
  8. When you see the "Print" screen, tap on the "Choose" if the choose printer has not already appeared
  9. Tap on the green "Print Remotely" button
  10. Choose your email account type in the menu. Enter your new email address and password and then tap on "Connect". You will also need to login to the gmail login web page again.
  11. You should now see your list of the green WePrint printers in the choose printer screen.
  12. Select a printer and then tap on Print



If you have an office network with a firewall that blocks email server access, you could use a WePrint Cloud or WebDAV server. During step 5. select the type drop down in the WePrint
settings to select WePrint Cloud or WebDAV.

When printing, make sure the "Server" field on the Print screen displays the server name starting with "Remote". WePrint doesn't need to be running to Print Remotely,
and it is generally not restricted by firewalls. WePrint can be started later to collect the printed documents, so is great when traveling.
WePrint does need to be running at some stage to collect the print jobs and print them.

If you have any issues with the set up then please see our Print Remotely troubleshooting section ()

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Problems setting up Print Remotely via email. For advanced users


Make sure you have "Remote" showing in the Server field of the Print screen on the iPhone. If not, use the "Choose" button beside the Printer field to select or add a WePrint server. Choose a green WePrint server with "Remote" under the name. The WePrint printers with blue lines above are local WiFi printers.

The easiest setup option is to choose "WePrint Cloud" in the WePrint settings screen. You should use the "WePrint Cloud" option as it is much easier to setup than the other options for more advanced users.

If you have problems, delete the WePrint Cloud account and then share a new account with your iPhone/iPad. Here are more details about this process.


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Problems setting up Print Remotely


Make sure you have "Remote" showing in the Server field of the Print screen on the iPhone. If not, use the "Choose" button beside the Printer field to select or add a WePrint server. Choose a green WePrint server with "Remote" under the name. The WePrint printers with blue lines above are local WiFi printers.

The easiest setup option is to choose "WePrint Cloud" in the WePrint settings screen. If you have problems, delete the WePrint Cloud account and then share a new account with your iPhone/iPad.

You should use the "WePrint Cloud" option as it is much easier to setup than the other options listed below.
  1. If you are having problems using "Print Remotely" with with the email/WebDav option, the first thing you should do is create a new email account purely for "Print Remotely".
    This is to avoid other apps deleting emails from this account. It doesn't mean that you can't print emails from other email accounts.

  2. For these account types, check the security settings:

    AOL:
    You must turn on "Allow apps that use less secure sign in" in this settings web page https://login.aol.com/account/security

    Yahoo:
    You must use an App Password in this settings web page https://login.yahoo.com/account/security. Do not use your normal Yahoo account password.

    Gmail:
    You must turn on "Less secure app access" in this settings web page https://myaccount.google.com/security
  3. Quit WePrint. Open your email inbox in a web browser and delete all WePrint subject emails in the email inbox. Start WePrint again.
  4. Go to the the "Print Remotely" option in the WePrint settings. Turn on "Remote printing via and Email/WebDAV server". Make sure the email address and password is ok. Choose the email account type. Click the "Test" button and then the "Save" button.
  5. Go to your email inbox in a web browser and make sure there is a new WePrint email there. It should contain a single attachment. If not, check your settings in WePrint.
  6. Once that is set up go to the iPhone/iPad and when you get the Print screen, press the "Choose" button.
  7. Swipe left over any WePrint printers with "Remote" under the name and delete them".
  8. Then tap on the "Print Remotely" button
  9. Enter your new email address and password and then tap on "Connect". Choose your email/WebDAV account type in the menu.
  10. You should now see your list of the green WePrint printers in the choose printer screen with "Remote" under the name.


There will be a slight delay as WePrint waits to check the email account. To print instantly, open the "Print Remotely" tab in WePrint and click the "Check now" button.

Do not set up your Print Remotely email account in the email accounts screen of CalPrint. It is only used for printing and so only needs to be added in the "Print Remotely" screen.

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Google Cloud Print Alternative. Replaced by WePrint Print Remotely. GCP Error 410

Google Cloud Print was deactivated by Google at the end of 2020. The Google servers now return error 410.
The replacement for Google Cloud Printing is the WePrint Print Remotely solution.

The WePrint Print Remotely service provides many more features than GCP and can be set up in less than a minute.

WePrint can allow you to print remotely anywhere in the world via mobile data or WiFi.

https://mobile.eurosmartz.com/help.html#remotePrint

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Printing your Calendar

You can use the calendar screen inside CalPrint to print your existing iPad or iPhone calendars.

View either by List/Day/Week/Month
Tap the Print button
You can choose several layout and date range options by tapping on the "Printer Options" button on the Print screen. eg. Print multiple months at a time, or several days/weeks
You can also choose to print the month screen as a single page, or multiple pages to not truncate event descriptions.
There are several printer options for printing maps when printing a single event, as well as driving directions.
Other printing options include print location, notes, duration, event color, ignore 'all day' events and more.

Use the printing help topic to set up your printer. ()

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Mobile Printing with no network available

You can use your iPhone/iPad to print to a printer when you have no Wifi network available. An example of this would be if you are in a truck or if you are visiting hotel.
Follow the steps below to enable mobile printing.
  1. Enable the "Personal Hotspot" in the device Settings app
  2. Connect your WiFi printer to the Personal Hotspot via WiFi (consult your printer instructions to see how to do this for your printer model)
  3. Open CalPrint, choose something to print and tap on Print in the top right to show the Print screen. Then tap on "Choose" to find your WiFi printer and then tap print.


For Brother mobile printers, tap on Setup in the Print screen to show the setup screen. If the "Brother Mobile" test is not showing, tap on "More" to add it. Tap on "Test" beside "Brother Mobile" to test the connection. Once the connection is confirmed, then the 'Brother Mobile' option should be selected in the bottom of the screen for Documents and Text.

Note: You will need the "Personal Hotspot" function enabled on your iPhone to use this method, your carrier may have restrictions for this so check with them for further details.

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Printing to the Brother PJ 673 mobile printer


First you need to connect your device to the PJ-673 WiFi network. This is Brother's documentation about connecting an iPhone/iPad to the 673 via WiFi:
https://download.brother.com/welcome/docp000760/pj673_ukeng_usr_01.pdf

Once your iPad is connected to the PJ673, tap on the Print button when viewing a web page (or other document) inside CalPrint.
Tap on Choose and select the PJ673 printer icon in the choose printer screen. If the PJ-673 does not appear, use the "+" button in the top right of the choose screen to add the PJ 673 manually. Enter the address described in the Brother installation document ie. 169.254.100.1

On the Print screen, tap on Setup to show the setup screen. If the "Brother Mobile" test is not showing, tap on "More" to add it. Tap on "Test" beside "Brother Mobile" to test the connection. Once the connection is confirmed, then the 'Brother Mobile' option should be selected in the bottom of the screen for Documents and Text.

Tap on the "Printer Options" button to choose your printer model and other settings like paper size and length.

After setup, you can simply tap on 'Print' with other documents after you have connected to the PJ 673 WiFi network.

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Delete WePrint

You can install WePrint on your Mac or PC from here https://esz.nz/wp. WePrint will allow you share your files, printers and also print remotely using mobile data.

If you are having any problems please contact us for help.

If your PC un-installer detects additional user files and doesn't complete, you can delete WePrint by exploring C:\ drive and either deleting the "C:\Program Files\WePrint" folder or drag it to the recycle bin.
also delete the folder "c:\WePrint" if it exists

To uninstall WePrint on a Mac, quit the WePrint application; then you can delete this file:
Applications/WePrint Server
and this folder:
~/Documents/EuroSmartz Print

If the WePrint icon is not shown on the Apple Finder menu bar or in your Dock, go to the Apple icon on the top left of the screen and force quit the WePrint application.

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Calendar
Calendar access

If you are getting a message in CalPrint about calendar access or you can't see any events, then you need to check your device access settings.

If your calendar is not displaying in CalPrint, tap on the app settings cog button inside of CalPrint. Open the Calendar section - Calendars. Make sure your calendars are selected.

Also open the Apple iPad/iPhone "Settings" app > Privacy > Calendars > CalPrint. Check that CalPrint is set to "on".

Also tap into the Settings app > Scroll near the bottom and click on our CalPrint. Turn on "Calendars".

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Change day, week or month

When you are viewing the day, week or month view you can swipe left or right to change to another date.
You can also tap on the blue date button in the top of the screen to open the date chooser and select another date in the future or,past.

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Choose which calendars to view/print

You can choose which calendars are visible inside CalPrint. eg. to hide/remove Holidays
Open the app settings with the cog button and open the Calendar section.
Tap on "Calendars" and tap each calendar to turn it on or off.

You can also choose which calendars to print. In the Print screen, tap on "Printer Options", then tap on "Calendars". Choose the calendars to print. This will not affect the calendars that appear when viewing your calendar on the screen.

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Printing a range of days, weeks or months

You can choose a date range to print so you can print multiple days, weeks or months at one time. eg. Print 12 months at a time

Start by viewing the first day or month of the date range you want to print. Tap on the blue date title in the top of the screen to choose the start date.

Then when you are printing a calendar view, tap on the "Printer Options" button on the Print screen. Then choose "Date range end".
Enter the end date and then you can print multiple pages of your calendar.

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Emailing a calendar as a PDF

You can email your calendar as a PDF attachment to someone else.
Open the calendar screen you want to send. Tap on the share (arrow) button in the top right of the screen.
In the "Convert to PDF" screen, you can tap on the "Page Layout" button to change layout options, such as single page, paper size and date range.
Tap on the "Email" to attach the resulting calendar PDF file to an email.

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Save a calendar as a PDF file or for backup

You can convert your calendar screens to a PDF file.
Open the calendar screen you want to save. Tap on the share (arrow) button in the top right of the screen.
In the "Convert to PDF" screen, you can tap on the "Page Layout" button to change layout options, such as single page, paper size and date range.
Tap on the "Save" to save the PDF file in another app as a calendar backup.
You can also tap on the 'Email' button to send the PDF file via email.

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Add a Google or Exchange Calendar

Calendars inside CalPrint are read from your iPhone/iPad calendar accounts.
You can add more calendars in the Settings app - "Accounts & Passwords". Tap on "Add Account" and enter your account details.

You can choose which calendars to display and print inside CalPrint with the choose calendar () screen.

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Print the date and timestamp in the page footer

You can choose to print the current date and time in the footer of the printed page output so you can tell when the page was printed.
Tap on "Printer Options" in the print screen.
Then turn on the 'Print timestamp footer' option. The current date and time will then be printed on each page.

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Reminders
Reminder list access

If you are getting a message in CalPrint about reminders access or you can't see any reminder lists, then you need to check your device access settings.

Open the Apple iPad/iPhone "Settings" app > Privacy > Reminders > CalPrint. Check that CalPrint is set to "on".

Also open the Settings app -> General -> Restrictions -> Reminders (near bottom). Check that CalPrint is set to "on".

Also tap into the Settings app > Scroll near the bottom and click on our CalPrint. Turn on "Reminders".

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Choose Reminder Lists

Tap on the Reminders button in the Calendar screen to show Reminders. You can choose which reminder list to show by tapping on the name of the reminders list at the top of the screen.
eg. you can choose a shopping list, to do list, shared family lists or others.

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Emailing a Reminders list

You can email your reminders as a PDF attachment to someone else.
Open the Reminders screen in the Calendar section. Tap on the share (arrow) button in the top right of the screen.
In the "Convert to PDF" screen, you can tap on the "Page Layout" button to change layout options.
Tap on the "Email" to attach the resulting reminders list PDF file to an email.

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Save a Reminders list as a PDF file or for backup

You can convert your Reminders to a PDF file.
Open the Reminders screen in the Calendar section. Tap on the share (arrow) button in the top right of the screen.
In the "Convert to PDF" screen, you can tap on the "Page Layout" button to change layout options.
Tap on the "Save" to save the PDF file in another app to use as a backup for your reminder lists.

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Reminder Filters

You can filter the Reminders lists using the filter button (funnel) in the top right of the Reminders screen.

Tap on the Filters button to choose Scheduled, Not scheduled, completed or not completed. This will show the reminders matching the filter in the currently selected reminders list.

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Include Reminders in Calendar views

You can include reminders in the calendar appointment screens. You can then choose to print both reminders and appointments together.

Open the App Settings and then Open the "Calendar" section.
Then turn on "Include Reminders in Calendar views".

You can also choose which reminder lists to show in the calendar screens using the Calendars setting below this app setting

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Troubleshooting
My printer is not found or does not print correctly

Try rebooting your WiFi router to see if that fixes any connection issue.

To run a quick diagnostic test for your printer for this type of printing, go ahead and install the WePrint printer sharing software on your Mac or PC.
You can download WePrint here https://esz.nz/wp.

Make sure you have WePrint: showing in the Server field on the Print screen for this test, or tap on the Choose button to select it. WePrint will also allow you to print over 3G/4G.

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My device says "Error connecting to the server". It can't find the WePrint server.

If you have problems connecting to your printer or the print out is blurry or too light, here are some options try.
Try rebooting your network router.

Open CalPrint, tap on the print button and then tap on "Choose" in the print screen. Tap on "AirPrint" in the choose printer screen to see if your printer is found that way.

Otherwise, our free WePrint for Mac/PC can help track down any print quality and network connection problems.
WePrint is installed on your Mac or PC and shares your Printers so you can print from your iPad/iPhone.
Install WePrint on your Mac or PC from here: https://esz.nz/wp

Make sure WePrint on your Mac/PC and also the iPhone/iPad are in the same network

Do you have 'WePrint' displayed in the 'Server' field in the 'Print' screen in CalPrint?
Tap 'Choose' in the 'Print' screen > 'Choose Printers' screen > tap to select the green 'WePrint' icon with your printer name and 'Available' underneath.

On rare occasions connection problems occur and are usually caused by your Firewall. Check the Windows help page to make sure your
firewall isn't blocking connections. Try turning off your firewall temporarily to test it.

In the app print screen, tap on the "Choose" button. In the next screen tap "+" and if it doesn't find it automatically, enter the WePrint server details.

Try also changing the WePrint port number in the WePrint Settings - Advanced tab. Set the custom port number to 8081 or 8082 etc. Make sure you change the port on your device too if you do this.

Check that your device is connected to your Wi-Fi router with a password if it needs one. Some routers allow guest access with no password, but that blocks access between devices in the same network.
If your router has password access, enter it in your iPhone/iPad settings.
Some routers have a feature in the router Admin screens called "AP Isolation". This will block access between devices. Check that "AP Isolation"/"Wireless Client Isolation" is off.

If find after trying all of these steps you are simply blocked for no reason, or you want to print via 3G/4G you can use the Print via Mobile Data () option.

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My print job appears in WePrint but goes no further, or there is a printer error on my Mac/PC

Perhaps your printer doesn't support the standard background printing without a print dialog. Go to WePrint Settings -> Advanced tab and try turning on "Compatibility Printing mode"

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Improving print quality using WePrint

If printed documents do not print with the same quality as your computer, then you can change the WePrint settings to improve the print quality.

WePrint will share your printers so your iPhone or iPad can print. First you need to install WePrint on your Mac or PC from here:
https://esz.nz/wp


Using WePrint is usually enough to print with the best quality.


If you find you need even better quality for some document types, then you can use these these steps:

1) Click on the "Settings" button in the WePrint Window on your computer.

2) Click on the "Apps" tab to show the external applications settings.

3) Enter the doc type of the document you are printing in the "File type" field and add it.
eg. enter "pdf", or for a Word doc, enter "doc" or "docx" into the File type field.

4) Click on save to save the settings

5) On the iPhone or iPad, tap on the Printer button and then tap on the Choose button on the Print screen, and select the WePrint computer again. This is important to refresh the settings.

6) Now you can print and it will use the computer's default application for printing the document type, eg. WePrint will open Word to print .doc files.

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