PrintDirect Help

Our quick Help Desk Support is available every day
Faxing documents and images

PrintDirect has the ability to send faxes however you need to have the correct setup in your PC, or a supported printer on your Mac to be able to fax.

See below to ensure your system meets the correct criteria to be able to send faxes.

Windows PC
  • Ensure the latest version of WePrint is installed on your PC, you can download it by clicking here
  • You must to have a modem connected to your PC that is plugged into a phone line. This is not the same as a broadband router, it is a specific modem that is able to dial the phone for faxing.
  • If you have the above then test faxing by using Notepad to type a fax, then use the print command and select fax - if it all goes through on the test then it should work with PrintDirect




Apple Mac
  • Ensure the latest version of WePrint is installed on your Mac, you can download it by clicking here
  • You can either have a fax modem connected to your Mac that is plugged into a phone line. This is not the same as a broadband router, it is a specific modem that is able to dial the phone for faxing.
  • Or you can use a multi function printer that supports faxing. If your printer does support faxing then you need to go to your System Preferences -> Print & Fax and make sure you can see an
    entry of your printer that has fax in the name. If you do not see it then run your setup disk that came with your printer again.
  • Test your printer by opening TextEdit, type a fax message and then use the print command and select your fax printer. Follow the prompts from there to ensure the fax is sent and received.

Back - PrintDirect

Search

   
   Press Kits