PrintDirect HelpOur quick Help Desk Support is available every dayDownload PDF 2024-10-10 |
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Getting Started
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► Getting started printing
PrintDirect allows you to test which is the best printing option before you upgrade. PrintDirect will print directly to most printer models without extra software, but we recommend you install the free WePrint printer sharing software if you have any problems connecting to your printer, or if your printer has a USB connection. Install WePrint on your Mac or PC from here https://esz.nz/wp
You can tap on the "Printer Options" button in the Print screen to change settings such as page size, margins, etc. If you get a blank page or have any issues please tap here ( View ) to go to the troubleshooting section.
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► App Settings
To edit the PrintDirect app settings, tap on the 3 lined button in the top left of the screen. Then tap on the cog button in the top of the side panel. You can tap on the title of each settings section to open the settings for that section. Use the search button at the top right of the screen to search for settings by name or value. |
Email
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► Add Email Account/Print emails
You can setup one or more email accounts to collect and print your emails. You can access your email account in both Apple Mail and PrintDirect at the same time. Tap on the 3 lined button in the top left of the screen to open the left side panel. Tap on "Email" to show the email screen and then tap on "+" in the top right to add a new account. Enter your email address and password to search for your account settings, or tap on "Manual" to choose the account type yourself. You can delete email accounts by swiping left over the account name or tapping on the settings (cog) button beside the account then tap on "Delete Account" |
► Edit Email Account
To edit your email accounts: Tap on the 3 lined button in the top left of the screen to open the left side panel. Tap on "Email" to show the email screen. Tap on the cog button beside an email account to edit the account settings. Tap on the "+" button in the top of the screen to add a new account. You can delete email accounts by swiping left over the account name or tapping on the settings (cog) button beside the account then tap on "Delete Account" |
► My email account shows an error when I try to read my emails
If you get an error checking your emails, then open the edit email account screen ( View ). Check that your settings are the same as your email provider has described.
Open the "Settings" section and check those settings. If your email provider describes a secure connection, you can try without "Use SSL" as the connection will be secured using TLS (StartTLS) instead. Check the port number and "Sevrer" field and then tap on "Test" If you still see an error, tap on the "More" button to go to the email error page. Check what the description says at the top of the page first. Tap on "Request help" to contact our helpdesk so they can provide assistance. |
► Use 2-Step Verification. Multi-factor authentication (OAuth)
If your email account supports 2-Step Authentication, then PrintDirect will present a web page with a login for your email account. Login to your account when the login web page appears. If you get an error logging in, check that you are logging in with the correct email account to match the title bar. Also check that you have enabled the "Use 2-Step Verification" setting in the edit account screen - Settings section. View
When you create a new email account that supports Use 2-Step Verification, you do not need to enter your password. Enter your email address and tap on "Use 2-Step Verification" in the bottom of the new account screen. |
► Printing from the Apple Mail app
The best way to print email is to add your email ( View ) account inside PrintDirect. Then you can easily view and print emails and attachments.
PrintDirect can print Email from Apple's Mail app using copy and paste. This method will retain formatting and the look of the email. Follow the steps below to print an email.
Note: If you want to print an attachment then simply tap and hold on the attachment and then tap "Open in" and choose PrintDirect. |
► Sending Email Settings
Different settings are used for sending emails than from receiving email, unless you are using Exchange. Exchange email accounts can send email via Exchange but you can also choose to send email via an SMTP server instead. Open the email account settings screen. ( View ) Then tap on "Outgoing Mail Server" to view the outgoing email settings screen.
Check with your email provider to see what your settings are for your SMTP server. If your email server needs a username and password, turn on "Requires Username". You can change advanced connection settings such as SSL and server port number in the "Advanced" section. If you are using port 25 then you will need to use a username and password. You may need to use port 465 or 587. Tap on the "Test" button in the top right to test your account settings. |
Settings
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► Locking the PrintDirect screen. Protecting your app data.
You can choose to lock access to PrintDirect and its data using a setting. Open the app settings ( View ) - Application section, near the bottom. Tap on 'Application Password' and then you can choose when to lock the app screen. You can enter your own password or a pin code. Note: if you forget your password/pin then you will need to reinstall the app.
You can also choose to use the touch id fingerprint unlock option if your iPhone/iPad supports it. |
► Backup your app content data
You can back up all of your PrintDirect data, including files, emails and other settings. Open the app settings ( View ), scroll to the bottom and tap to open the 'Application' section. Tap to open the "Backup / Restore" screen.
You can do a quick backup using the 'Backup to File' or 'Backup to iCloud' options. It is best to save your backup file on a cloud server or somewhere else off of your device. The most reliable method is to save the backup file to your Mac or PC using WePrint. View . This avoids any possible network issues with cloud servers.
Note: Always check the size of the backup file after the backup is completed. The file should be greater than 100 KB if the cloud server has uploaded it correctly. In the backup settings you can choose to encrypt the back with a password. You can also choose to reduce the size of your backup file by turning off the Include email content setting. Then your emails will be downloaded from your email server after the restore. To restore your app settings from a backup file, tap on the 'Restore from iCloud' or 'Restore from File' to choose the backup file. All of the current app settings, files and emails will be replaced with the new backup file data. If you see an error when restoring from a backup then the problem is most likely caused by moving the file to your device. Copy the backup file to your local Files screen inside PrintDirect.
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Contacts
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► Contact access
If you are getting a message in PrintDirect about contact access, then you need to check your device access settings. Open the Apple iPad/iPhone "Settings" app > Privacy > Contacts > PrintDirect. Check that PrintDirect is set to "on". Also tap into the Settings app > Apps (near the bottom). Tap on PrintDirect and then tap "Contacts" to choose Full Access or Limited (or just turn on the switch). If you do not want to use contacts at all, you can open the App Settings in PrintDirect. Then open the Application section and turn off 'Ask for access to contacts'. |
► Editing Contact details
To edit contact details follow the steps below
Note: The first time you run PrintDirect you will have been asked if PrintDirect could access your contacts. If you tapped "No" you will not be able to see your contacts in this section. To fix this go to the device settings app, scroll down to PrintDirect and then turn on contact access |
► Create a new contact from an email address
You can add contacts from addresses in emails you send and receive. Tap on the email address to view the contact summary screen. You will then see the options to create a "New Contact" or "Merge with contact". "Merge with contact" will add the email address to an existing contact that you select. |
► Printing Contacts/Address labels
Tap on the 3 lined button in the top left of the screen inside PrintDirect to open the side menu. Then tap on 'Contacts' to show the contacts screen. Contacts can be selected from your contact list using the checkbox on the left of the contact name. Use the ✓ tick button at the top of the screen to select all Contacts. Once you have selected your contacts, tap on the Print button. You can view contacts in each of your contact groups group with the group button in the top tool bar. After you tap on the print button, tap on "Printer Options" and then tap on "Contact layout" to choose a different print layout. You can use the search button to enter some text in the search field to filter the list of contacts you want to see. See the section about contact access if you do not see your contacts. View
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Printing
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► Printer setup
For a start, you can print the "Quick start" file inside PrintDirect. PrintDirect will print directly to most printer models without extra software, but we recommend you install the free WePrint printer sharing software if you have any problems connecting to your printer, or if your printer has a USB connection. Install WePrint on your Mac or PC from here https://esz.nz/wp
You can tap on the "Printer Options" button in the Print screen to change settings such as page size, margins, etc. If you get a blank page or have any issues, tap here to go to the troubleshooting section ( View ).
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► Choosing a printer driver
For a start, you can print the "Quick start" file inside PrintDirect. PrintDirect will print directly to most printer models without extra software, but we recommend you install the free WePrint printer sharing software if you have any problems connecting to your printer, or if your printer has a USB connection. Install WePrint on your Mac or PC from here https://esz.nz/wp
If you get a blank page or have any issues please tap here ( View ) to go to the troubleshooting section.
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► Which printers can I print to?
You can print directly to most printer models over WiFi without extra software. AirPrint is not required to be able to print. You can print from your iPhone/iPad to ALL printers using the free WePrint printer sharing software which is installed on your Mac or PC from here: https://esz.nz/wp If your printer has a USB or other connection type, you can also use WePrint to share the printer with your iPhone/iPad. |
► Change layout and printer options
In the Print screen ( View ), you can tap on "Printer Options" to edit various layout features.
You can change the page range, margins, grayscale (black and white), orientation (landscape, portrait, rotate), paper size (A4, A3, US Letter, US Legal, Custom, Envelope, Labels), duplex, paper tray and more. For Calendar printing you can change the options for printing notes, locations, date range for multiple months, days or weeks, All Day events, text size, only print week days, single page month view and more. For the largest range of options, install and select a WePrint server printer ( View ).
If the printed size is wrong, you can change the margins to "0". You can also use a negative number to expand the printed size to print the full page, eg -1.0,-1.0,-1.0,-1.0 You can choose a different paper size. You can also create your own custom paper size for your printer, eg A3, Tabloid, labels, paper roll etc. |
► Print multiple photos or document pages on each sheet of paper
You can choose to print multiple images, emails or other document pages on each sheet of paper. In the print screen, tap on the "Printer Options" to view all of the printer options. Change the "Pages per sheet - columns" and also "Pages per sheet - rows" to set the number of pages to print on each sheet. Then tap on the print button. |
► Print documents to a Jpeg image file
You can choose to print documents to an image file. Tap on the Choose button to choose the Convert to Image printer when you open the print screen. Details
Then when you print the document you will be asked where to save the image file. You can choose the image size (paper size) in the Printer Options. |
► Printing remotely using Mobile Data or remote WiFi networks instead of your own WiFi
If you want to print remotely to your office or home printers, you can use the "Print Remotely" option using WePrint. Note: This feature also replaces "Google Cloud Print" but also provides many more printing and layout options. Quick Setup Guide (Approximately 2 minutes)
If you have any problems with setup then open the WePrint settings and open the "Print Remotely" tab. Tap on the "Delete Account" button. This will delete the account and all data so you will need to share the token for the new account with your iPhone/iPad again. Then follow the process above to create a new "WePrint Cloud" account. Security/Privacy The "WePrint Cloud" account has end to end encryption so your data can only be accessed on your own devices. The print jobs are encrypted and only your Mac or PC has the password to decrypt the print job. As well as file encryption the print jobs are also transferred via secure SSL. You can delete all files from your account at any time using the "Delete Account" button. The "WePrint Cloud" server is protected by data center security and only our CEO can access the server for software updates. No one in our company or any 3rd party has any access any of your print job data. We do not collect any data relating to any aspect of your usage of our apps. |
► Using your own email or WebDAV account to print remotely. (Advanced users)
If you want to print remotely to your office or home printers, you can use the "Print Remotely" option using WePrint. Note:This guide is for advanced users who wish to use their own email or WebDAV account. We recommend using the much simpler "WePrint Cloud" setup which only takes a few steps. View
Quick Start Guide
Generally, when you are in your local WiFi network PrintDirect will automatically find your WePrint server in your network and allow you to print straight away. If you are not in the same WiFi network as the WePrint server, or you want to print via mobile data you can use the "Print Remotely" option in the WePrint settings. Do not confuse the "Print Remotely" function with printing from an email account, we are simply using this email account as a transport method. If PrintDirect supports email, you can set up your email accounts to print in "Email" section of the app on your iPhone/iPad Full Instructions
If you have an office network with a firewall that blocks email server access, you could use a WePrint Cloud or WebDAV server. During step 5. select the type drop down in the WePrint settings to select WePrint Cloud or WebDAV. When printing, make sure the "Server" field on the Print screen displays the server name starting with "Remote". WePrint doesn't need to be running to Print Remotely, and it is generally not restricted by firewalls. WePrint can be started later to collect the printed documents, so is great when traveling. WePrint does need to be running at some stage to collect the print jobs and print them. If you have any issues with the set up then please see our Print Remotely troubleshooting section ( View )
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► Problems setting up Print Remotely via email. For advanced users
Make sure you have "Remote" showing in the Server field of the Print screen on the iPhone. If not, use the "Choose" button beside the Printer field to select or add a WePrint server. Choose a green WePrint server with "Remote" under the name. The WePrint printers with blue lines above are local WiFi printers. The easiest setup option is to choose "WePrint Cloud" in the WePrint settings screen. You should use the "WePrint Cloud" option as it is much easier to setup than the other options for more advanced users. More...
If you have problems, delete the WePrint Cloud account and then share a new account with your iPhone/iPad. Here are more details about this process. More...
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► Problems setting up Print Remotely
Make sure you have "Remote" showing in the Server field of the Print screen on the iPhone. If not, use the "Choose" button beside the Printer field to select or add a WePrint server. Choose a green WePrint server with "Remote" under the name. The WePrint printers with blue lines above are local WiFi printers. The easiest setup option is to choose "WePrint Cloud" in the WePrint settings screen. If you have problems, delete the WePrint Cloud account and then share a new account with your iPhone/iPad. More...
You should use the "WePrint Cloud" option as it is much easier to setup than the other options listed below. More...
There will be a slight delay as WePrint waits to check the email account. To print instantly, open the "Print Remotely" tab in WePrint and click the "Check now" button. Do not set up your Print Remotely email account in the email accounts screen of PrintDirect. It is only used for printing and so only needs to be added in the "Print Remotely" screen. |
► Google Cloud Print Alternative. Replaced by WePrint Print Remotely. GCP Error 410
Google Cloud Print was deactivated by Google at the end of 2020. The Google servers now return error 410. The replacement for Google Cloud Printing is the WePrint Print Remotely solution. View
The WePrint Print Remotely service provides many more features than GCP and can be set up in less than a minute. WePrint can allow you to print remotely anywhere in the world via mobile data or WiFi. https://mobile.eurosmartz.com/help.html#remotePrint |
► Printing from a Mac to an iPhone/iPad
Once you install WePrint on your Mac, you can print almost any document to send to your iPhone/iPad as a PDF file.
PrintDirect will need to be running and open on your iPhone/iPad which will need to be in the same WiFi network as your Mac running WePrint. If your device doesn't appear in the WePrint transfer list then check the PrintDirect settings - "Clipboard" section. Make sure "WiFi clipboard transfer is turned on and perhaps close and open PrintDirect again. |
► Printing Contacts/Address labels
Tap on the 3 lined button in the top left of the screen inside PrintDirect to open the side menu. Then tap on 'Contacts' to show the contacts screen. Contacts can be selected from your contact list using the checkbox on the left of the contact name. Use the ✓ tick button at the top of the screen to select all Contacts. Once you have selected your contacts, tap on the Print button. You can view contacts in each of your contact groups group with the group button in the top tool bar. After you tap on the print button, tap on "Printer Options" and then tap on "Contact layout" to choose a different print layout. You can use the search button to enter some text in the search field to filter the list of contacts you want to see. See the section about contact access if you do not see your contacts. View
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► Printing your Calendar
You can use the calendar screen inside PrintDirect to print your existing iPad or iPhone calendars. View either by List/Day/Week/Month Tap the Print button You can choose several layout and date range options by tapping on the "Printer Options" button on the Print screen. eg. Print multiple months at a time, or several days/weeks You can also choose to print the month screen as a single page, or multiple pages to not truncate event descriptions. There are several printer options for printing maps when printing a single event, as well as driving directions. Other printing options include print location, notes, duration, event color, ignore 'all day' events and more. Use the printing help topic to set up your printer. ( View )
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► Printing with a DYMO printer
You can print to your DYMO printer by installing WePrint ( View ) on your Mac or PC from here https://esz.nz/wp
WePrint is a free printer sharing server. The iPhone/iPad does not provide an option to connect to a printer via USB. In the Print screen in PrintDirect, select your WePrint DYMO LabelWriter by tapping on the "Choose" ( View ) button.
Make sure you have selected the green WePrint printer icon with your DYMO printer name. You can print address/shipping labels to your DYMO printer by tapping on "Contacts" in PrintDirect, select one or more contacts and tap on the Print button. When you see the Print screen, tap on "Printer Options" to open the "Paper size". Tap on the "+" button in the top right to add your own custom label size. You can also select either the work or home address option. If you have the LabelWriter Twin you can select the right or left roll in the "Paper Tray" in the "Printer Options" screen. You can also create a text file or note in the "Files" section of PrintDirect and type your recipients details, then print it out. |
► Printing photos/images
Tap on the 3 lined button in the top of the screen to show the left side panel and then tap on "Images". Select multiple photos by tapping on them and then tap on "Print" button in the top right. Tap on "Printer Options in the Print screen to choose the Image size and Paper tray. You can choose different options using the "Printer Options" button on the Print screen. To print multiple photos per page, tap on the "Printer Options" in the print screen. Change the "Pages per sheet - columns" and also "Pages per sheet - rows" to set the number of images per page. Images can be printed using different sizes using the "Printer Options". You can choose the paper tray if you are printing from your iPhone/iPad via the free WePrint on your Mac or PC https://esz.nz/wp. Paper tray selection will depend on your System and printer support. For photo printing, it is best to use "Fill page". If photos are cut off or you see white bands, you can adjust the image margins in the WePrint settings - Images tab, or the Printer Options on the iPhone/iPad Print screen You can use negative margins in the "Printer Options" to extend the print area if needed. If images don't appear to be the correct size, you can also adjust the "Image scaling" setting in the WePrint settings to adjust the image scale to suit your printer. This will apply to all image size formats that you select on the iPhone eg. 3x5, 4x6, except "Fill Page" |
► Printing from Pages/Numbers/Keynote
You can print/share documents from Pages, Numbers or Keynote using the steps below
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► Mobile Printing with no network available
You can use your iPhone/iPad to print to a printer when you have no Wifi network available. An example of this would be if you are in a truck or if you are visiting hotel. Follow the steps below to enable mobile printing.
For Brother mobile printers, tap on Setup in the Print screen to show the setup screen. If the "Brother Mobile" test is not showing, tap on "More" to add it. Tap on "Test" beside "Brother Mobile" to test the connection. Once the connection is confirmed, then the 'Brother Mobile' option should be selected in the bottom of the screen for Documents and Text. Note: You will need the "Personal Hotspot" function enabled on your iPhone to use this method, your carrier may have restrictions for this so check with them for further details. |
► Printing to the Brother PJ 673 mobile printer
First you need to connect your device to the PJ-673 WiFi network. This is Brother's documentation about connecting an iPhone/iPad to the 673 via WiFi: https://download.brother.com/welcome/docp000760/pj673_ukeng_usr_01.pdf Once your iPad is connected to the PJ673, tap on the Print button when viewing a web page (or other document) inside PrintDirect. Tap on Choose and select the PJ673 printer icon in the choose printer screen. If the PJ-673 does not appear, use the "+" button in the top right of the choose screen to add the PJ 673 manually. Enter the address described in the Brother installation document ie. 169.254.100.1 On the Print screen, tap on Setup to show the setup screen. If the "Brother Mobile" test is not showing, tap on "More" to add it. Tap on "Test" beside "Brother Mobile" to test the connection. Once the connection is confirmed, then the 'Brother Mobile' option should be selected in the bottom of the screen for Documents and Text. Tap on the "Printer Options" button to choose your printer model and other settings like paper size and length. After setup, you can simply tap on 'Print' with other documents after you have connected to the PJ 673 WiFi network. |
► Delete WePrint
You can install WePrint on your Mac or PC from here https://esz.nz/wp. WePrint will allow you share your files, printers and also print remotely using mobile data. If you are having any problems please contact us for help. If your PC un-installer detects additional user files and doesn't complete, you can delete WePrint by exploring C:\ drive and either deleting the "C:\Program Files\WePrint" folder or drag it to the recycle bin. also delete the folder "c:\WePrint" if it exists To uninstall WePrint on a Mac, quit the WePrint application; then you can delete this file: Applications/WePrint Server and this folder: ~/Documents/EuroSmartz Print If the WePrint icon is not shown on the Apple Finder menu bar or in your Dock, go to the Apple icon on the top left of the screen and force quit the WePrint application. |
File, Photo, Clipboard and Document Transfer
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► Adding Cloud Servers
You can access a large range of cloud servers types with PrintDirect. eg iCloud Drive, Google Drive, OneDrive, DropBox, Box.net, MyDisk, CloudMe, Evernote, FTP, SugarSync
For WebDAV server enter your user name and password as well as the URL to access the service (the URL will be available for your providers website). For FTP enter your user name and password, you can change the port or rename FTP by tapping in the "Port" or "Name" field Here are some sample server settings: Box.net: URL="http://box.net/dav" MyDisk.se: URL="https://mydisk.se/username/" Where "username" is your username. NOTE: Make sure the URL ends with "/ |
► Import/Export files with your Mac or PC
You can follow the steps below to import files from your computer using WePrint
Export files to your Mac from your iPhone/iPad with these steps.
You can also move your Mac files to the "EuroSmartz Apps" folder on "iCloud Drive". Then you can access these files inside PrintDirect in the iCloud Server screen. It will take a short while for the files to transfer and appear. You can also retrieve files from Cloud servers, see the cloud server ( View ) section to find out more
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► Transferring content to another iPhone/iPad
You can transfer files, videos, photos, images, documents, the clipboard and other content to another device Make sure you enable the "Bluetooth clipboard transfer" and/or the "WiFi clipboard transfer" options in the app settings ( View ) - Clipboard section. Check that both devices are either using Bluetooth or the same WiFi network. Make sure that both devices have PrintDirect installed and open.
Open the clipboard screen in the left side panel inside PrintDirect. You should now see a list of devices in the bottom of the screen. You can tap on a device to send the clipboard. You can also check one or more files and drag them to each device. Hint: tap and hold for a short time, before dragging. When viewing files and other content, you can choose "Send to Device" from the action menu to send content to another device. |
► Transferring documents, images and files to or from your Mac or PC
You can transfer files, photos, videos, documents, the clipboard and other content from your iPhone/iPad to your Mac or PC Make sure you have WePrint installed on your Mac or PC. Download and install WePrint from here https://esz.nz/wp Open the WePrint window on your Mac/PC, then tap on the "Status" tab. Tap on the "Settings" button and then open the "Sharing" tab to turn on "Allow Sharing". You can also choose which Mac or PC folder to share. Then when you choose "Export" or "Save" from a file menu, you can select the WePrint server as the destination to send files. You can also open the clipboard screen in the left side panel inside PrintDirect. You should now see a list of devices in the bottom of the screen, including the green WePrint icon. You can tap on a WePrint icon to send the clipboard. You can also check one or more files and drag them to each device. Hint: tap and hold for a short time, before dragging. When viewing files and other content, you can choose "Send to Device" from the action menu to send content to your Mac or PC. |
► Transfer files to or from a Cloud Server
With PrintDirect you can transfer files, videos, photos and documents between your device and different cloud servers When viewing a files screen, either local files or cloud server files, tap on the "+" button in the top right and select "Import". This will allow you to choose another location to select files and import them into the current file screen. You can also select one or more files in a Files screen and then choose "Export" from the action menu (circle with 3 dots button). |
► Import files from other apps or the Files app
You can transfer files from other apps to PrintDirect. You can import files from the Apple Files app. Open the Files screen in the left side panel of PrintDirect. Tap the "+" button and then tap on "Import". In the Places screen choose Files App to choose file. For other apps: 1) You can share files with PrintDirect using the Files app. PrintDirect will appear in the Files app in the locations section. Tap to open the button called "On my iPad" or "On my iPhone". Then you can see the PrintDirect shared folder. You can save files from other apps to this folder. You can also view files from this folder in other apps if those apps support this feature. 2) Use "Open in" or "Share" from your other app and select PrintDirect. This option should be available in most apps when selecting files and using an action menu 3) - Multitasking on supported iPads Open the Files (or Web Browser) screen inside PrintDirect Slide up from the bottom of the iPad screen to show the app bar. Tap and drag on another app (which supports drag eg. Photos, Safari, Files) to the right of the screen to create a split screen. Tap and hold on document, photo or other content to drag to PrintDirect to save or print. 4) Use "iCloud Drive" from your other app and tap on "EuroSmartz Apps". This will save the documents from the other app in the iCloud folder inside PrintDirect 5) Use a Cloud Server to share the file with other apps |
► Send files to another app or the Files app
You can send files and other content to other apps from inside PrintDirect. Tap on the 3 lined button in the top left of the screen to show the left side panel. Then tap on "Files" to show the file screen. Tap on the checkbox in the file icon to select files and then tap on the action menu button (circle with 3 dots icon). You can choose either the "Open with App..." or "Share" actions in the menu to share content with other apps such as Omnifocus, Devonthink, Evernote etc. To save files to the Apple Files app, choose "Export" from the action menu and then choose Files App. Then you can choose where to save the file inside the Files app. |
► Mount iPad/iPhone as a Disk on your Mac/PC
You can mount your iPad or iPhone as a disk on your computer and you will then be able to freely move files and folders on and off the disk - for a step by step guide, tap here for Mac and tap here for Windows |
► Synchronise files between devices
You can synchronise your files in PrintDirect with PrintDirect on other devices using iCloud. Open the app settings ( View ) and then open the "Files" section. Turn on 'Sync local files between devices via iCloud'. This will automatically share files between your devices that have your iCloud account.
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► Zip and unzip files
You can zip files in the Files screen. Tap to check one or more files with the checkbox. Then use the action menu (circle with 3 dots button). Select "Zip files" and then name the new zip file. You can unzip and view zipped files by simply tapping on them. You can copy files out of a zip file by selecting one or more files and using "Export" in the action menu. |
► Create formatted text and photo notes and print them
You can create your own formatted text and image notes inside PrintDirect. In the files screen, tap on the "+" button in the top right and select 'New note'. You can type text in the note and it will be saved automatically. To format text, select some text and tap on 'More' or the arrow button in the right of the text selection menu to see the formatting options. You can format text with different colors, fonts and styles. You can also add images with the image insert button. Use the print button at the top of the screen to print the note in the same format as it appears on the screen. |
► Transfer PDF files to the Books app
You can transfer PDF files and attachments to the Apple Books app. First select the PDF file or email attachment and then tap on the action menu button. (circle with 3 dots button). Then select 'Share' from the action menu. In the share window, scroll along the second row of icons until you see the Books icon and tap on it. If you do not see the Books icon, tap on the "More/..." button to find it. This will then send the PDF to the Books app for you to read it. |
Photos:Images
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► Printing photos/images
Tap on the 3 lined button in the top of the screen to show the left side panel and then tap on "Images". Select multiple photos by tapping on them and then tap on "Print" button in the top right. Tap on "Printer Options in the Print screen to choose the Image size and Paper tray. You can choose different options using the "Printer Options" button on the Print screen. To print multiple photos per page, tap on the "Printer Options" in the print screen. Change the "Pages per sheet - columns" and also "Pages per sheet - rows" to set the number of images per page. Images can be printed using different sizes using the "Printer Options". You can choose the paper tray if you are printing from your iPhone/iPad via the free WePrint on your Mac or PC https://esz.nz/wp. Paper tray selection will depend on your System and printer support. For photo printing, it is best to use "Fill page". If photos are cut off or you see white bands, you can adjust the image margins in the WePrint settings - Images tab, or the Printer Options on the iPhone/iPad Print screen You can use negative margins in the "Printer Options" to extend the print area if needed. If images don't appear to be the correct size, you can also adjust the "Image scaling" setting in the WePrint settings to adjust the image scale to suit your printer. This will apply to all image size formats that you select on the iPhone eg. 3x5, 4x6, except "Fill Page" |
► No access to photos. Photos show a cloud icon
If you do not see any photos in PrintDirect or get an access warning message, then you need to enable access to photos. Open the device 'Settings' app and scroll down and tap on the PrintDirect icon near the bottom. Tap on 'Photos' and enable access. If you see a dimmed/faded cloud icon when you tap on a photo then the photo is downloading from iCloud. Some images take some time to download. Check your iCloud settings (at the top) in the Settings app. Tap on "Photos" in the iCloud settings. If you have selected "Optimise iPad/iPhone Storage" then your photos may not stored on your device. They will be downloaded when needed. Turn on the "Download and Keep Originals" if you have space so that the photos are always available. |
► Save, export or upload images to a photo album
You can add images from emails and files to your device photo album. Select the photo email attachment or image file and choose "Export to photo album" from the action menu. You can also do a long tap on an image in an email or web page and then choose "Export to photo album" from the popup menu. |
► Saving photos/images as files
You can save photos from your photo album to image files. Open the images screen in the left side panel inside PrintDirect. Select one or more photos and the choose "Save as file" from the action menu. (circle with 3 dots button) Then you can choose where to save the file. You can save the image file to the local files screen or to a cloud server. You can also save an image file to your Mac/PC. ( View )
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► Send photos/images to another device
You can send photos from your photo album to another iPhone/iPad or even your Mac/PC. Open the images screen in the left side panel inside PrintDirect. Select one or more photos and the choose "Send to Device" from the action menu. (circle with 3 dots button) Make sure the other device has PrintDirect or WePrint (Mac/PC) running with file sharing enabled. ( More details )
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Calendar
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► Calendar access
If you are getting a message in PrintDirect about calendar access or you can't see any events, then you need to check your device access settings. If your calendar is not displaying in PrintDirect, tap on the app settings cog button inside of PrintDirect. Open the Calendar section - Calendars. Make sure your calendars are selected. Also open the Apple iPad/iPhone "Settings" app > Privacy > Calendars > PrintDirect. Check that PrintDirect is set to "on". Also tap into the Settings app > Scroll near the bottom and click on our PrintDirect. Turn on "Calendars". |
► Choose which calendars to view/print
You can choose which calendars are visible inside PrintDirect. eg. to hide/remove Holidays Open the app settings ( View ) and open the Calendar section.
Tap on "Calendars" and tap each calendar to turn it on or off. You can also choose which calendars to print. In the Print screen, tap on "Printer Options", then tap on "Calendars". Choose the calendars to print. This will not affect the calendars that appear when viewing your calendar on the screen. |
► Printing a range of days, weeks or months
You can choose a date range to print so you can print multiple days, weeks or months at one time. eg. Print 12 months at a time Start by viewing the first day or month of the date range you want to print. Tap on the blue date title in the top of the screen to choose the start date. Then when you are printing a calendar view, tap on the "Printer Options" button on the Print screen. Then choose "Date range end". Enter the end date and then you can print multiple pages of your calendar. |
► Emailing a calendar as a PDF
You can email your calendar as a PDF attachment to someone else. Open the calendar screen you want to send. Tap on the share (arrow) button in the top right of the screen. In the "Convert to PDF" screen, you can tap on the "Page Layout" button to change layout options, such as single page, paper size and date range. Tap on the "Email" to attach the resulting calendar PDF file to an email. |
► Save a calendar as a PDF file or for backup
You can convert your calendar screens to a PDF file. Open the calendar screen you want to save. Tap on the share (arrow) button in the top right of the screen. In the "Convert to PDF" screen, you can tap on the "Page Layout" button to change layout options, such as single page, paper size and date range. Tap on the "Save" to save the PDF file to a cloud server or local files area or to backup your calendar. You can also tap on the 'Email' button to send the PDF file via email. |
► Add a Google or Exchange Calendar
Calendars inside PrintDirect are read from your iPhone/iPad calendar accounts. You can add more calendars in the Settings app - "Accounts & Passwords". Tap on "Add Account" and enter your account details. You can choose which calendars to display and print inside PrintDirect with the choose calendar ( View ) screen.
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► Print the date and timestamp in the page footer
You can choose to print the current date and time in the footer of the printed page output so you can tell when the page was printed. Tap on "Printer Options" in the print screen. Then turn on the 'Print timestamp footer' option. The current date and time will then be printed on each page. |
Reminders
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► Reminder list access
If you are getting a message in PrintDirect about reminders access or you can't see any reminder lists, then you need to check your device access settings. Open the Apple iPad/iPhone "Settings" app > Privacy > Reminders > PrintDirect. Check that PrintDirect is set to "on". Also open the Settings app -> General -> Restrictions -> Reminders (near bottom). Check that PrintDirect is set to "on". Also tap into the Settings app > Scroll near the bottom and click on our PrintDirect. Turn on "Reminders". |
► Emailing a Reminders list
You can email your reminders as a PDF attachment to someone else. Open the Reminders screen in the Calendar section. Tap on the share (arrow) button in the top right of the screen. In the "Convert to PDF" screen, you can tap on the "Page Layout" button to change layout options. Tap on the "Email" to attach the resulting reminders list PDF file to an email. |
► Save a Reminders list as a PDF file or for backup
You can convert your Reminders to a PDF file. Open the Reminders screen in the Calendar section. Tap on the share (arrow) button in the top right of the screen. In the "Convert to PDF" screen, you can tap on the "Page Layout" button to change layout options. Tap on the "Save" to save the PDF file to a cloud server or local files area as a backup for your reminders. |
► Reminder Filters
You can filter the Reminders lists using the filter button (funnel) in the top right of the Reminders screen. Tap on the Filters button to choose Scheduled, Not scheduled, completed or not completed. This will show the reminders matching the filter in the currently selected reminders list. |
► Include Reminders in Calendar views
You can include reminders in the calendar appointment screens. You can then choose to print both reminders and appointments together. Open the App Settings and then Open the "Calendar" section. View
Then turn on "Include Reminders in Calendar views". You can also choose which reminder lists to show in the calendar screens using the Calendars setting below this app setting |
Web pages
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► Printing Web Pages
PrintDirect has three ways to print Web Pages. Method 1 - Use Web Pages section (quickest and easiest)
Method 2 - Using Copy and Paste
Method 3 - Using Safari
Method 4 - Multitasking on supported iPads with iOS 11
You can also copy the address from the Safari address bar and paste it into the web address bar inside PrintDirect. |
► Print from a button or javascript in a web page
You can add a print button to a web page to print from another browser using PrintDirect. eg. print from Safari, Chrome, Firefox etc. To print from another browser into PrintDirect, you can add a "z" to the start of the web address in the address bar. eg. https://eurosmartz.com becomes zhttps://eurosmartz.com This will then open the current web page into PrintDirect and ask to print it. You can add a print button to a web page to automatically open PrintDirect and print the document. This is an example
You can also use javascript to print another page. For example
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► Import Web Bookmarks
You can import bookmarks into PrintDirect from most browsers on your Mac or PC. Check your browser help file to see how to save your bookmarks. Save your bookmarks as an HTML file inside your WePrint shared files directory. The location of this directory is in the WePrint settings - "Sharing" tab. To import the bookmarks into PrintDirect, open the Web Page screen, then tap on the "Bookmarks" button to view and edit your bookmarks. Select the bookmarks file you just exported and press the "Import" button to complete the import. |
► Choose your web browser search engine
You can choose which search engine to use when you do web searches in PrintDirect. Open the app settings ( View ) and open the 'Web Browser' section. Tap on the 'Default web search' and choose from the list. eg. Google, Bing, Yahoo, Ask, Wikipedia, DuckDuckGo.
Feel free to contact us to suggest others. Contact us |
► Choose an external web browser app
You can do a long tap on an email web link top open a menu and then choose an external web browser to open the link. You can also choose a default web browser app to open your email web links. Open the app settings ( View ) and open the 'Web Browser' section. Tap on the 'Open email links with' and choose from the list. eg. Chrome, Firefox, Opera, Safari, iCab. The 'Internal Browser' will open links inside PrintDirect.
Feel free to contact us to suggest others. Contact us |
PDF Conversion
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► Use "Convert to PDF" to convert images and files to PDF format
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► Scan a document and save it as a PDF file
You can use your iPhone/iPad camera to scan a document and convert it to a PDF file. First you can take a photo of each page of the document with your iPhone/Pad camera. Then open PrintDirect and tap on the 3 lined button in the top left to show the left side panel. Then tap on the 'Images' button in the left side panel. You may have to use the photo album folder button in the toolbar to select the album that shows the new photos. The 'Recents' album should show the document images. Tap on each document image you have added to show a checkmark on the image icon. Tap to select the pages in the correct order. Tap the Print button in the top right corner In the Print screen, tap "Choose" and select the "Convert to PDF" option Tap "Save" and choose the location you wish to save the PDF. eg. local files, cloud server or send as an email attachment |
► Convert a file into a PDF from another app
There are several ways to transfer files from another app so you can convert them into a PDF. Use "Open in" from your other app and select PrintDirect PrintDirect should open and display the print screen. Tap "Choose" in the Print screen and then select the "Convert to PDF" option and Tap Save. If you have Save2PDF then you can just tap on the Save button. Share via iCloud/Dropbox/Box.net If the other app supports Cloud Servers you can also use that to transfer files In the other app save your file to your preferred cloud server Open PrintDirect and go to the Cloud Server screen from the Files screen Select your Cloud storage service or tap the + to set it up Select the files and tap the PDF button Select the files and tap the Print button. Then tap "Choose" in the Print screen and then select the "Convert to PDF" option and tap Save. |
Faxing
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► Faxing documents and images
PrintDirect has the ability to send faxes however you need to have the correct setup in your PC, or a supported printer on your Mac to be able to fax. See below to ensure your system meets the correct criteria to be able to send faxes. Windows PC
Apple Mac
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► Sending a fax
If your system setup meets with the criteria explained above ( View ) then follow these steps to send a fax from PrintDirect.
If your fax does not go through or you get an error connecting to WePrint, please tap here ( View ) to go to the troubleshooting section.
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Troubleshooting
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► My printer is not found or does not print correctly
Try rebooting your WiFi router to see if that fixes any connection issue. To run a quick diagnostic test for your printer for this type of printing, go ahead and install the WePrint printer sharing software on your Mac or PC. You can download WePrint here https://esz.nz/wp. Make sure you have WePrint: showing in the Server field on the Print screen for this test, or tap on the Choose button to select it. WePrint will also allow you to print over 3G/4G. |
► My device says "Error connecting to the server". It can't find the WePrint server.
If you have problems connecting to your printer or the print out is blurry or too light, here are some options try. Try rebooting your network router. Open PrintDirect, tap on the print button and then tap on "Choose" in the print screen. Tap on "AirPrint" in the choose printer screen to see if your printer is found that way. Otherwise, our free WePrint for Mac/PC can help track down any print quality and network connection problems. WePrint is installed on your Mac or PC and shares your Printers so you can print from your iPad/iPhone. Install WePrint on your Mac or PC from here: https://esz.nz/wp Make sure WePrint on your Mac/PC and also the iPhone/iPad are in the same network Do you have 'WePrint' displayed in the 'Server' field in the 'Print' screen in PrintDirect? Tap 'Choose' in the 'Print' screen > 'Choose Printers' screen > tap to select the green 'WePrint' icon with your printer name and 'Available' underneath. On rare occasions connection problems occur and are usually caused by your Firewall. Check the Windows help page to make sure your firewall isn't blocking connections. Try turning off your firewall temporarily to test it. In the app print screen, tap on the "Choose" button. In the next screen tap "+" and if it doesn't find it automatically, enter the WePrint server details. Try also changing the WePrint port number in the WePrint Settings - Advanced tab. Set the custom port number to 8081 or 8082 etc. Make sure you change the port on your device too if you do this. Check that your device is connected to your Wi-Fi router with a password if it needs one. Some routers allow guest access with no password, but that blocks access between devices in the same network. If your router has password access, enter it in your iPhone/iPad settings. Some routers have a feature in the router Admin screens called "AP Isolation". This will block access between devices. Check that "AP Isolation"/"Wireless Client Isolation" is off. If find after trying all of these steps you are simply blocked for no reason, or you want to print via 3G/4G you can use the Print via Mobile Data ( View ) option.
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► Improving print quality using WePrint
If printed documents do not print with the same quality as your computer, then you can change the WePrint settings to improve the print quality. WePrint will share your printers so your iPhone or iPad can print. First you need to install WePrint on your Mac or PC from here: https://esz.nz/wp Installation details
Using WePrint is usually enough to print with the best quality. If you find you need even better quality for some document types, then you can use these these steps: 1) Click on the "Settings" button in the WePrint Window on your computer. 2) Click on the "Apps" tab to show the external applications settings. 3) Enter the doc type of the document you are printing in the "File type" field and add it. eg. enter "pdf", or for a Word doc, enter "doc" or "docx" into the File type field. 4) Click on save to save the settings 5) On the iPhone or iPad, tap on the Printer button and then tap on the Choose button on the Print screen, and select the WePrint computer again. This is important to refresh the settings. 6) Now you can print and it will use the computer's default application for printing the document type, eg. WePrint will open Word to print .doc files. |
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