Help for

Getting Started
Button Guide → General Buttons
The App Info Button. Tap this to get information about the version of [app] you have as well as other useful data.
Name Sort Button. This button will enable you to sort the documents in your list by name.
Modified Sort Button. This button will enable you to sort the documents in your list by modified date.
The WritePDF Button. Convert docs, files, webpages and much more to PDF. Merge several documents into a single PDF (even if they are different types of documents)
The Print Button. You will see this throughout [app], tap it to print the item on the current page being viewed (you may need to select an item first).
The Edit Tools Button. This will show the edit tools (full guide to edit buttons below -click here to view).
The Full Screen Button. This will toggle the view to full screen or to document list view.
The Folder Expander. Tap the colored arrow beside a folder to list all of the items in that folder. You can then check items and print, file, move or open them.
The Checkbox. Wherever you see a checkbox it can be tapped so it becomes checked, you can then decide the action you wish to carry out on the checked item using the variety of buttons in [app]. You can check multiple boxes by tapping on as many as you wish.
The Check All Button. This will enable to you to check all items in a list (handy for bulk deleting or moving).
The Global Search Button. Tap this to perform a global search on every document you have stored in WritePDF. You can search from document name right through to keywords within a document without having to open it. This same button also apears in the Email section of the app and will anable you to search all of your email in the same way.
The Delete/Trash Button. Says it all really, check an item and tap this button to delete it.
The Action Button. Check an item and then tap to see the options - Depending on where you are in [app] the action button will enable you to move items, rename, zip files, export, Open In... etc.
The Add/New Button. Wherever you see this button you will be able to create new things like accounts, folders, PDFs, Notes or add items and import files.
The View Button. Once you check an item on a page you can tap this button and it will open and display the item for you.
The Edit Button. Wherever you see this button you will be able to tap it and edit the items related to that part of [app].
The Email Compose Button. This button will create a new email for you in the Email section of [app].
The Reload/Refresh Button. This button will reload what you are looking at, it is found in Email inside [app] or with web pages.
The Bookmark Button. When you are using web pages in [app] this button will display your bookmarks. You can import bookmarks from your computer, click here for guide.
The Copy Button. This will enable you to copy text or items that are either highlighted or checked in the Clipboard section of [app]
The Paste Button. With this button you can paste an item that you have just copied in the Clipboard section of [app]
Quick Link
Button Guide → Edit Buttons
The Full Screen Button. This will toggle the view to full screen or to document list view.
The Editing Objects Button. Shows the editing objects menu
The Action Button. This button will give you context sensitive menus to be able to Copy, Send to back/front, Save as template, Paste etc depending what you are currently doing in [app]
The Select Button. This button will enable to to select, move, resize, change colour etc with objects on an edited PDF.
The Page/Document Organizer Button. You can add or delete pages from your document, and also rotate individual pages using this button.
The Files Button. This button will show when you are in the Page/Document organiser section of the app and will enable you to delete seperate files that make up your PDF.
The Rotate Button. This button will show when you are in the Page/Document organizer section of the app and will enable you to rotate individual pages in your PDF.
The Undo Button. Use this button to reverse or undo the last action.
The Redo Button. Use this button to put back an object that was removed using the undo button.
The Save Button. With the save button you have various options of saving an editable version of your PDF or saving the original
The Email Button. Tap to send your PDF either as an editable PDF file or standard PDF file.
The Search Button. This will enable you to search for words contained within the PDF document you are currently viewing (if you wish to do a global search of ALL documents open or closed use the global search button located bottom left of [app])
The Info Button. With this button you will be able to navigate to different pages in the PDF document, change settings, search and also track changes.
Quick Link
Button Guide → Editable Object Buttons
The Freestyle line Button. Draw freestyle lines on your PDF documents.
The Square Button. This will enable you to place a square or rectangle with your choice of size on your PDF.
The Rounded Square Button. Add a square or rectangle with rounded corners to your PDF.
The Circle Button. Use this button to add a circle to your PDF.
The Oval Button. Add an oval to your PDF.
The Line Button. Draw a line on your PDF.
The Multi-Point Button. Add a multipoint box to your PDF.
The Arrow Button. Draw an arrow on your PDF.
The Typing Button. Add typed text to your PDF, you also get various options for sizing, color and background color.
The Signature Button. This button enables you to add a signature to you PDF. You can save multiple signatures and customize them.
The Comment Button. You can add comment bubbles to any part of your PDF for others to tap on and read.
The Image/Photo Button. With this button you can add an image or photo to your PDF.
The Delete Button. Tap this to remove the current selected object (this is a context sensitive button and will only appear when an editable object is selected on your PDF).
The Line Size Button. This will enable you to change the outline size of your selected object (this is a context sensitive button and will only appear when an editable object is selected on your PDF).
The Outline Color Button. Change the colour of the outline of your object using this button (this is a context sensitive button an will only appear when and editable object is selected on your PDF).
The Fill Color Button. With this button you can fill the background of your object and also change the transparency of the added color (this is a context sensitive button and will only appear when an editable object is selected on your PDF).
The Curve Button. Use this button to change the curvature of rounded corners when you use the rounded square button (this is a context sensitive button and will only appear when an editable object is selected on your PDF).
The Object Rotate Button. Use two fingers when you see this to rotate an object on your PDF (this is a context sensitive button and will only appear when an editable object is selected on your PDF).
The Object Resize Button. Tap on any green spot to resize and object on your PDF (this is a context sensitive button and will only appear when an editable object is selected on your PDF).
The Copy Button. Copy selected text from your PDF (to activate this button tap and hold on a word or text in a PDF).
The Highlight Button. Use this button to highlight selected text in your PDF (to activate this button tap and hold on a word or text in a PDF).
The Strike Thru Button. Add a strike thru line to any selected text (to activate this button tap and hold on a word or text in a PDF).
The Hyperlink Button. Add a custom, clickable hyperlink to any selected words or text (to activate this button tap and hold on a word or text in a PDF).
The Define Button. If you are unsure of the meaning of a word tap on the Define button and it will bring up the dictionary complete with the meaning of the selected word.
Quick Link
Lets Edit a PDF!
Time to take your new app for a spin! Lets try editing the WritePDF Help file, it can be found in the Files section of [app].
  1. Tap on WritePDF Help file
  2. Tap the Edit Tools Button
  3. Tap the Editing Objects button to show the object menu
  4. Choose the square object
  5. Draw a square on the PDF document
  6. Once drawn you will be able to choose line size and color as well as background color and other options
  7. Now lets add a strike thru and highlight some text

    1. Tap and hold on a word or piece of text on the PDF
    2. Once you have what you want selected remove your finger
    3. Tap on the Strike thru button and the text will now appear with a line through it
    4. Repeat the above steps and use either the Highlight or Hyperlink button

    Please note this is just the getting started section, for full instructions on all aspects of editing PDFs, see the "Editing a PDF" help below

    Quick Link
Lets go ahead and print something!
Okay, now you are ready to try printing something for the first time. Lets try printing the "Getting Started" file that can be found in the Files or Documents section of [app].
  1. If you have a Wifi printer go to step 2. - if your printer is USB or Bluetooth then you will need to install WePrint helper software on your Mac or PC. It is a free download and you can get it by clicking here.
  2. Open [app] on your iPad/iPhone or iPod Touch
  3. Tap on the Files or Documents button
  4. Tap on "Getting Started - Test Print file.txt" so its contents are displayed.
  5. Tap on the Print button in the top right of the screen.
  6. In the next screen headed up 'Print' tap the blue "Choose" button in the "Printer" field half way down the screen
  7. All of your printers will be listed, if so jump to step 9.

    If you are using WePrint the app should find WePrint automatically and display your printers. If this is not the case then tap the + in the top right and enter your WePrint server address manually and click "Connect". If it still does not find WePrint then see our connection troubleshooter

  8. Select the printer you want to use by tapping on it. If this is your first print you will see a test section that will enable you to test and find the correct protocol for your printer - tap on each of the test buttons and when you see the results tap on Yes or No
  9. You will now be back at the Print screen and just tap on the "Print" button and your contact will print out

If you get a blank page or have any issues please click here to go to the troubleshooting section.

Quick Link
Editing a PDF
Lets Edit a PDF!
Time to take your new app for a spin! Lets try editing the WritePDF Help file, it can be found in the Files section of [app].
  1. Tap on WritePDF Help file
  2. Tap the Edit Tools Button
  3. Tap the Editing Objects button to show the object menu
  4. Choose the square object
  5. Draw a square on the PDF document
  6. Once drawn you will be able to choose line size and color as well as background color and other options
  7. Now lets add a strike thru and highlight some text

    1. Tap and hold on a word or piece of text on the PDF
    2. Once you have what you want selected remove your finger
    3. Tap on the Strike thru button and the text will now appear with a line through it
    4. Repeat the above steps and use either the Highlight or Hyperlink button

    Please note this is just the getting started section, for full instructions on all aspects of editing PDFs, see the "Editing a PDF" help below

    Quick Link
Convert files to PDF
The WritePDF button appears in different screen throughout [app], wherever you see it you will be able to convert files to PDF.
  1. Open [app] and either tap on a file or other item to view it, or simply check the file/files you wish to convert
  2. Tap the WritePDF button in the top right corner
  3. If you need to scale the document to fit change the "Scale %"
  4. If you only want selected pages tap the #34;Pages" box and choose which pages you want using a - to separate them (i.e 1-2 or 4-5 etc)
  5. Tap "Save" and choose the location you wish to save the PDF and rename it if you wish

You can also convert files from online storage (i.e. iDisk or WebDav enabled stores) without downloading them, simply go into your Cloud storage, check the items you wish to convert and follow the steps above.

Quick Link
Can I only convert certain selected pages of a document to a PDF?
Yes you can, follow the steps below
  1. Either check or tap to view a document
  2. Tap the WritePDF button
  3. In the preview screen you will see a "Pages" box, choose which pages you want in here using a - to separate them (i.e 1-2 or 4-5 etc)
  4. If you want to add multiple pages then separate them with a , (i.e. 1-2,4-9,10-10 etc)
  5. Once you have selected the correct pages tap the "Save" button and choose the location you wish to save your new PDF

Tip: If you want to select a single page then just type the same page number twice separated with a - (i.e. 5-5)

Quick Link
When I create a PDF can I change the scale for the page breaks?
To change the way your document used page breaks when converted follow the steps below
  1. Either check or tap to view a document
  2. Tap the WritePDF button
  3. In the preview screen you will see a "Scale %" box, change the scale to suit your document
  4. Once you have selected the correct scale tap the "Save" button and choose the location you wish to save your new PDF
Quick Link
Can I edit or view my files in full screen?
Yes, all you need to do is tap on the full screen button.
Quick Link
How do I fill in a PDF form?
Most PDF forms have been created so you can fill them using typed text rather than having to print them and fill them in by hand. to fill in a form using WritePDF follow these steps.
  1. Tap on a PDF form to view it
  2. Tap on the Tools Button in the tab at the top
  3. The editable fields will now turn blue, tap on the first field and the text box and keyboard will appear.
  4. Once you have finished the first field tap the next or previous arrow buttons to move to the next field.
  5. If you are using a bluetooth keyboard with your device, you can also use the tab key to move to the next field.

Note: To edit a form, the PDF file needs to be created with editable fields. Some PDFs appear like forms but have not been created with editable fields. If this is the case, you can use the text tool to add your own text fields on the PDF document.

Quick Link
How do I highlight a word or some text?
To add a highlighter pen to any text or a word, follow the steps below
  1. Tap on a PDF to view it
  2. Tap and hold on a word or piece of text on the PDF
  3. Once you have what you want selected remove your finger
  4. Tap on the Highlight button
  5. Choose the color of your highlight
Quick Link
How do I add a strike through line to a word or some text?
To strike through text or words follow the steps below
  1. Tap on a PDF to view it
  2. Tap and hold on a word or piece of text on the PDF
  3. Once you have what you want selected remove your finger
  4. Tap on the Strike Thru button
Quick Link
How do I add a clickable web link or Hyperlink to a word or some text?
You can add a hyperlink so that when a passage of text or a word is tapped the link will load using the built in web browser
  1. Tap on a PDF to view it
  2. Tap and hold on a word or piece of text on the PDF
  3. Once you have what you want selected remove your finger
  4. Tap on the Hyperlink button
  5. Type in the link address (i.e. www.eurosmartz.com) and tap okay
Quick Link
I have added an object to a page, how do I resize it?
Objects such as squares, circles and ovals can all easily be resized using the steps below
  1. Tap on a PDF to view it
  2. Tap on the Tools Button in the tab at the top
  3. Tap on the Objects button on the left of the document
  4. Choose the object you wish to draw (i.e. a square or circle etc)
  5. Draw the object and once you remove your finger you will see a series of green dots around the perimiter
  6. To resize the object simply tap and drag any of the green dots
Quick Link
Is it possible to rotate an object or text I have added to a PDF?
Any object that is drawn or added to a PDF can be rotated in either direction, follow the steps below
  1. Tap on a PDF to view it
  2. Tap on the Tools Button in the tab at the top
  3. Tap on the Objects button to the left of the document
  4. Choose the object you wish to draw (i.e. a square or circle etc)
  5. Draw the object and once you remove your finger you will see a serious of green dots around the perimeter
  6. To resize the object simply tap and drag any of the green dots to to size you desire
Quick Link
Can I add a signature to a PDF & save it for use again?
Signature can be used for PDF forms or to sign off changes in a document. To create a signature and save it follow the steps below
  1. Tap on a PDF to view it
  2. Tap on the Tools Button in the tab at the top
  3. Tap on the Objects button to the left of the document
  4. Tap on the Signature button to the left of the document
  5. Draw an outline on the PDF page where you would like your signature to be placed
  6. If you have not used a signature before sing in the box provided - you will see options for color and line width at the bottom of the box
  7. Tap the "Save" button to save the signature for future use

Note: You can save as many signatures as you wish. The last one used will load by default, to use another saved signature simply tap on the "Choose" button navigate to where your signature is stored and tap to load it.

Quick Link
Do you have pre-made stamps I can use?
Yes we do, follow the steps below to use stamps
  1. Tap on a PDF to view it
  2. Tap on the Tools Button in the tab at the top
  3. Tap on the Action button to the left of the document
  4. Choose the "Insert drawing template" option
  5. Tap on the "Templates" folder and check the item you want and then tap "Import" at the top right of the box
  6. You can now resize, rotate or reposition the template.
Quick Link
Add a file to an existing PDF or merge two PDFs
With [app] there are several methods for adding another file or document to a PDF and to organize the pages.
    Method 1 - Using the the Page/Document Organizer Button
  1. Tap on a PDF to view it
  2. Tap on the Tools Button in the tab at the top
  3. Tap on the Organizer button to the left of the document
  4. Tap on the + button on the bottom of the page and either choose "Import" or "New blank page"
  5. If you chose "Import" check the document you wish to import and tap "Import" at the top left of the box
  6. If the document you wish to add is stored on a Cloud server simply tap "Local Files" at the top of the "Select File" box and tap on your cloud service (for help setting up cloud services tap here)
    Method 2 - Using the WritePDF Button
  1. Check the file/files you wish to merge together
  2. Tap the WritePDF button in the top right corner
  3. If you need to scale the document to fit change the "Scale %"
  4. If you only want selected pages tap the #34;Pages" box and choose which pages you want using a - to separate them (i.e 1-2 or 4-5 etc)
  5. Tap "Save" and choose the location you wish to save the PDF and rename it if you wish
Quick Link
Can I get reorganize the page order of my PDF?
Follow these easy steps
  1. Tap on a PDF to view it
  2. Tap on the Tools Button in the tab at the top
  3. Tap on the Organizer button to the left of the document
  4. Tap and drag the page you wish to reorder to its new location
Quick Link
Can I delete a single page from a PDF?
Yes, it is very easy to delete single pages contained within a PDF document
  1. Tap on a PDF to view it
  2. Tap on the Tools Button in the tab at the top
  3. Tap on the Organizer button to the left of the document
  4. Tap to select the page or pages you wish to delete
  5. Tap the Delete button
Quick Link
I want to add a deleted page back into my PDF, how do I do that?
Any page you have deleted from the PDF document using [app] can be put back using the steps below
  1. Tap on a PDF to view it
  2. Tap on the Tools Button in the tab at the top
  3. Tap on the Organizer button to the left of the document
  4. Scroll to the bottom of document
  5. Any deleted pages will be displayed in a darker color and will have a red circle cross on it
  6. Simple tap the page to select it and then drag the page back to the position in the document it is required
Quick Link
How do I rotate a single page within my PDF?
With [app] you can rotate a singe page within a PDF to a different orientation, follow the steps below to achieve this
  1. Tap on a PDF to view it
  2. Tap on the Tools Button in the tab at the top
  3. Tap on the Organizer button to the left of the document
  4. Tap to select the page or pages you wish to rotate
  5. Tap the page rotation button until it is in the desired orientation
Quick Link
Can I add a blank page to my PDF?
Yes, just follow the steps below
  1. Tap on a PDF to view it
  2. Tap on the Tools Button in the tab at the top
  3. Tap on the Organizer button to the left of the document
  4. Tap on the + button on the bottom of the page and choose "New blank page"
  5. You will now have the option for the size of page and orientation - once chosen tap on the "New blank page" button
  6. You can drag the new blank page to any location in the document by tapping to select it and dragging it
Quick Link
Can I copy and paste a page from one PDF to another?
If you need to use pages from one PDF in another PDF follow the steps below to copy and paste them
  1. Tap on a PDF to view it
  2. Tap on the Tools Button in the tab at the top
  3. Tap on the Organizer button to the left of the document
  4. Tap on the page or pages you would like to copy
  5. Tap on the Action button and choose copy
  6. To paste the pages into a new PDF, go back to your documents view and follow steps 1 thru 5 again (in step 5 choose Paste instead of copy)
Quick Link
Can I insert a picture into my PDF as a page?
This feature will enable you to insert a photo as an entire page, if you simply wish to add a photo to an existing page follow this guide
  1. Tap on a PDF to view it
  2. Tap on the Tools Button in the tab at the top
  3. Tap on the Organizer button to the left of the document
  4. Tap on the + button and choose either "Photo Album" or "Camera"
  5. If you chose "Photo Album" then simply tap a photo to insert it (you will also have scaling and orientation options)
  6. If you chose "Camera" then simply take a photo and tap the Use button to insert it (you will also have scaling and orientation options)
Quick Link
Can I paste a picture or text onto a PDF page?
You can and what's more it is really simple, just follow these steps
  1. Copy the text or picture using tap and hold → Copy
  2. Tap on a PDF to view it
  3. Tap on the Tools Button in the tab at the top
  4. Tap on the Action button to the left of the document
  5. Choose the "Paste text" or "Paste images" option
  6. You can now resize, rotate or reposition the item you have just pasted.
Quick Link
I regularly use the same drawn object, how can I save it or copy and paste it?
Simply follow the steps below
  1. Tap on the object to select it
  2. Tap on the Action button to the left of the document
  3. As you will see you now have multiple choices you can choose to either "Copy" or "Save as template"
  4. If you choose "Save as template" tap to select the folder where you would like to store your template and enter a name for the file
Quick Link
Is it possible to change the way my PDF is displayed?
You bet, we have built a number of display options in [app], to access them follow these steps
  1. Tap on a PDF to view it
  2. Tap on the Tools Button in the tab at the top
  3. Tap on the Info button to the left of the document
  4. Choose the "Settings" tab
  5. You can now choose your desired page layout and tap the x in the top right corner of the "Overview" box to close it
Quick Link
Can I add a password to an edited PDF?
You know what we thought you would want to add a password to a PDF so we built it into [app] and this is how you access it
  1. Tap on a PDF to view it
  2. Tap on the Tools Button in the tab at the top
  3. Tap on the Info button to the left of the document
  4. Choose the "Settings" tab
  5. You can now tap on the "Change" button under the "Save with password" section to add a new password
  6. Once done tap the x in the top right corner of the "Overview" box to close it
Quick Link
Is it possible to see who has made changes to a PDF?
Indeed there a way to see who made what changes to the PDF
  1. Tap on a PDF to view it
  2. Tap on the Tools Button in the tab at the top
  3. Tap on the Info button to the left of the document
  4. Choose the "Changes" tab (you may have to scroll the tabs to the left)
  5. You can view and sort changes by Page, Date or User
Quick Link
Can I edit the name of the PDF and also the author of the changes?
Yes you can, follow these steps blow
  1. Tap on a PDF to view it
  2. Tap on the Tools Button in the tab at the top
  3. Tap on the Info button to the left of the document
  4. Choose the "Settings" tab
  5. You can now change the "PDF Author" or "PDF Title" by tapping on the appropriate box
Quick Link
I have made a bunch of changes to a PDF, can I still see or save the original?
Well it is lucky we built this feature in! Follow these steps!
  1. Tap on a PDF to view it
  2. Tap on the Tools Button in the tab at the top
  3. Tap on the Save button to the left of the document
  4. As you will se you have multiple choices all of which are fairly self explanatory
Quick Link
Can I save my edited PDF so other can edit it too?
Most certainly you can, all you need to do is
  1. Tap on a PDF to view it
  2. Tap on the Tools Button in the tab at the top
  3. Tap on the Save button to the left of the document
  4. Choose the "Save as an editable WPDF file", choose your destination folder and rename the file if you want to
Quick Link
Can I save my edited PDF as a normal PDF file?
Yep, we thought of this as an option as well, follow these steps
  1. Tap on a PDF to view it
  2. Tap on the Tools Button in the tab at the top
  3. Tap on the Save button to the left of the document
  4. Choose the "Save as a PDF file", choose your destination folder and rename the file if you want to
Quick Link
Why do I have two choices for emailing my PDF?
We have built in two options for emailing the PDF just in case you want to send it to someone so they can add further edits to the file. If you simply want to send a normal PDF file with your edits choose the "Email as a PDF file " option.
Quick Link
How do I use an object as a watermark?
With [app] you can easily use either an object you have drawn or a template as a watermark
  1. Tap on the object to select it
  2. Tap on the Action button to the left of the document
  3. Choose the "Set as watermark" option and you object will now appear on every page in your PDF
Quick Link
I have a web link or URL in my PDF, will your app enable me to tap on it?
Absolutely it will, any document that has a URL contained within it is displayed as a live clickable URL.
Quick Link
If I am in full screen do I need to go back to Documents view to open another file?
No you don't, just tap on the + button in the top right corner, check a new document or file and then tap "Choose" on the top left of the "Select file" box
Quick Link
Search Function including Global Search
Can I search for a word in any of my files without opening them?
Yes you can, [app] has a built in global search feature that enables you to search for any word, field, text or symbol in any of the documents (not just PDFs) that are stored in the app. To perform a global search follow these steps
  1. Open [app]
  2. Tap on the Global Search button located at the very bottom left of the screen
  3. Add search criteria fields by tapping on the + button and choosing the search string type
  4. Type in search criteria and then tap search
  5. Type in documents or files that match you criteria will display and enable you to tap on them to open and view them
Quick Link
Can I search for a word in a PDF I am viewing?
Yes you can, [app] has a local search built in and search results can even be tapped like a link to take you to the specific word in the document. Follow these steps to use the search
  1. Tap on a PDF to view it
  2. Tap on the Tools Button in the tab at the top
  3. Tap on the Search button to the left of the document
  4. Type in your search criteria and the results will be displayed as active links so you can tap on them
Quick Link
Do the results of a search just highlight words or can I tap on the links?
The results of the search are displayed as links so you can tap on them to be taken to that part of the file or document.
Quick Link
Saving or Converting Files to PDF
Convert files to PDF
The WritePDF button appears in different screen throughout [app], wherever you see it you will be able to convert files to PDF.
  1. Open [app] and either tap on a file or other item to view it, or simply check the file/files you wish to convert
  2. Tap the WritePDF button in the top right corner
  3. If you need to scale the document to fit change the "Scale %"
  4. If you only want selected pages tap the #34;Pages" box and choose which pages you want using a - to separate them (i.e 1-2 or 4-5 etc)
  5. Tap "Save" and choose the location you wish to save the PDF and rename it if you wish

You can also convert files from online storage (i.e. iDisk or WebDav enabled stores) without downloading them, simply go into your Cloud storage, check the items you wish to convert and follow the steps above.

Quick Link
Merge several files into a single PDF
[app] is able to create a PDF from multiple files - even if the files are all different types (i.e. a Word file, an Excel file and a Pages document can be merged)
    Method 1 - Using the the Page/Document Organizer Button
  1. Tap on a PDF to view it
  2. Tap on the Tools Button in the tab at the top
  3. Tap on the Organizer button to the left of the document
  4. Tap on the + button on the bottom of the page and either choose "Import" or "New blank page"
  5. If you chose "Import" check the document you wish to import and tap "Import" at the top left of the box
  6. If the document you wish to add is stored on a Cloud server simply tap "Local Files" at the top of the "Select File" box and tap on your cloud service (for help setting up cloud services tap here)
    Method 2 - Using the WritePDF Button
  1. Check the file/files you wish to merge together
  2. Tap the WritePDF button in the top right corner
  3. If you need to scale the document to fit change the "Scale %"
  4. If you only want selected pages tap the #34;Pages" box and choose which pages you want using a - to separate them (i.e 1-2 or 4-5 etc)
  5. Tap "Save" and choose the location you wish to save the PDF and rename it if you wish

You can also email the new PDF directly or use the Preview screen to see what the document will look like before saving

Quick Link
How do I convert a file into a PDF from another app? (require iOS 4.2 or above)
There are two ways to transfer files from another app so you can convert it into a PDF.
    Method 1 - Use "Open in"
  1. Go to the other app and and use the Open in feature and select [app]
  2. Adjust the Pages and the Scale if you wish
  3. Tap on the Save button and choose the folder, rename the file if you wan to
    Method 2 - Share via iDisk/Dropbox/Box.net If the other app supports Cloud Storage you can also use that to transfer files
  1. In the other app save your file to your preferred cloud storage
  2. Open [app] and go to the Places & Cloud Servers section
  3. Select your Cloud storage service or tap the + to set it up (for help setting up cloud services tap here)
  4. Check your files
  5. Adjust the Pages and the Scale if you wish
  6. Tap on the Save button and choose the folder, rename the file if you wan to
Quick Link
Create a Note and add it to a PDF file
With [app] you can create a formatted Note and add it to the front or back of a PDF file.
  1. Open [app] and tap on Files
  2. Tap the + button and choose New Note
  3. Fill type in the note with what is required - add photos and contact details using the button with a mountain on it.
  4. Once it is done tap "Documents" button in the top left
  5. Check the new Note along with a PDF or other file
  6. Tap the PDF button, rename and save your new file
Quick Link
Printing
What printers can I print to?
You can print direct to most WiFi printers or by installing the WePrint helper software on your Mac or PC you can print to any printer connected to your computer via USB cable, network, WiFi, BlueTooth or other means.
Quick Link
Do I have to buy an ePrint printer to be able to print directly from this app?
No, [app] supports printing direct to most existing WiFi printers which means your printer will automatically be listed and enable you to select it. Once you select your printer just tap "Test" on each of the options and this will ensure you use the best possible method for printing. You do not need to upgrade your printer for to use it with this app.
Quick Link
Can I print direct to my existing WiFi printer/what is WePrint?
[app] supports printing direct to most WiFi printers which means your printer will automatically be listed and enable you to select it. Once you select your printer just tap "Test" on each of the options and this will ensure you use the best possible method for printing.

If your printer is having issues, or you do not have a WiFi printer - you can use the free WePrint relay software on your Mac or PC. If WePrint is required you will not need to touch or be near your computer to print, you simply tap print on your iPad, iPhone or iPod Touch and the computer will act as a relay and automatically pass the print job from your device onto your printer without user intervention

Installing WePrint on your Mac or PC will also give you the ability to print via 3G/4G, so even when you are out of your office/home you can quickly and easily send print jobs to your printer from your iPad, iPhone or iPod Touch.

You can download WePrint helper software by clicking here

Once installed [app] should find all your printers on WePrint automatically, if this is not the case then click here to go to the trouble shooting section.

Quick Link
Printing using 3G/4G instead of WiFi
Quick Start Guide
  1. Create a new gmail account from this Gmail Link
  2. Add the gmail username and password to the Print via Proxy tab in the Settings of WePrint, installed on your computer or download by clicking here
  3. On your iPad/iPhone, tap on the "+" button when you view the Printers screen. Add the gmail username and password in the Print via 3G/4G tab.

Generally, when you are in your local WiFi network [app] will automatically find your WePrint server in your network and allow you to print straight away. If you are not in the same network as the WePrint server, or you want to print via 3G/4G you can use the "Print via Proxy" option in the WePrint settings.

We strongly recommend you set up a new Gmail account in the WePrint settings. WePrint produces authentication email that sit in the inbox, if you use an existing account it may get cluttered with these emails.

Please do not confuse the Print via Proxy function with printing from an email account, we are simply using this Gmail account as a transport method. If [app] allows it, you can set up your email accounts to print in "Email" section of the app on your iPhone/iPad

Full Instructions

  1. Click here to create a new Gmail account. You can use another email account but the app works best with Gmail and all the settings are preset. It is the quickest and easiest way to get it set up and working. Make sure you don't use this gmail account in any other email application or the WePrint emails may be removed.
  2. Download and install the free WePrint software on your Mac or PC by clicking here
  3. Go to WePrint on your computer and click the "Settings" button, now click on the "Print via Proxy" tab
  4. Check the "Remote Printing via an Email/WebDAV server" option
  5. Enter the user name and password of the new Gmail account and hit test, a green check mark will appear
  6. Go to [app] on your iPad/iPhone and open it, go ahead and print something like a contact (click here for a guide)
  7. When you get the screen headed up "Print", press the blue "Choose" button on the right of the "Printer" box
  8. Tap the + button and choose the "Print via 3G/4G" tab
  9. Enter the user name and password for the Gmail account you put into WePrint on your computer.
  10. Press "Save" to save the settings.
  11. You should now see a list of the printers you have available, select one and then tap Print

If you have an office network with a firewall that blocks email server access, you could use iDisk or another WebDAV server such as http://box.net. During step 5. select the type drop down in the WePrint settings to select iDisk or WebDAV. If you use box.net, the URL is http://box.net/dav

When printing, make sure the "Server" field on the Print screen displays the server name starting with "Proxy:". WePrint doesn't need to be running to print via proxy, and it is generally not restricted by firewalls. WePrint can be started later to collect the printed documents, so is great when traveling

If you have any issues with the setup then please see our Print via Proxy troubleshooting section

Quick Link
Printing using Google Cloud Print
Before you can use Google Cloud Printing on your iPad or iPhone, you will need to set up GoogleCloud Print by clicking here

The first step from that page is to install Google Chrome

And then enable your printers with these steps

If you have any issues installing Google Cloud Print, please contact Google.

Once you have installed Google Cloud Print and have printed a test page, then you can set it up in our App:

  1. When you get the the Print screen in our App on the iPad/iPhone, tap on the "Choose" button.
  2. Tap on the "+" button in the top right of the "Printers" screen and then tap on the "Google Cloud" tab.
  3. Then you can enter the same gmail account details as you set up earlier for the GCP install and tap on "Save".
  4. If GCP has been setup correctly and the username/password is correct, you should be taken back to the Printers screen where you can select your GCP printer and print.
Quick Link
Printing your Calendar (Require iOS 4 or above)
You can use the calendar viewing and printing section to print or PDF your existing iPad or iPhone calendars.
  1. Open [app] tap on the Calendar button
  2. View either by List/Day/Week/Month
  3. Tap the print button
Quick Link
How do I print from Documents To Go Premium on the iPad/iPhone?
Documents To Go Premium supports the "Open in" feature for the iPad or iPhone which means it makes it very easy to Print your file as soon as you are done editing.

There are several ways to print from Documents To Go Premium using [app].

    Method 1 - Use "Open in" from "Documents" list view
  1. Tap on the blue arrow on the right of the Documents list view on the document you wish to print
  2. Tap the "Open in" button at the top right and choose [app]
    Method 2 - Use "Open in" while editing your document (Doc to Go v4.0)
  1. Tap the button on the bottom left with triangle on it and choose "Open in", then choose [app]
    Method 3 - Share via iDisk/Dropbox/Box.net
  1. In Documents To Go Premium tap the save button and save your document to your preferred cloud storage
  2. Open [app] and go to the Places section
  3. Select your Cloud storage service or tap the + to set it up
  4. Check your document and tap Print

If you get a blank page or have any issues please click here to go to the troubleshooting section.

Quick Link
How do I print from Pages/Numbers/Keynote on the iPad?
It is very quick and easy to print a document, spreadsheet or presentation from Pages, Numbers or Keynote. Simply follow the steps below
  1. View your document, spreadsheet or presentation in Pages, Numbers or Keynote
  2. Tap on the Wrench icon in the top right corner and tap on "Share and Print"
  3. Choose the "Open in Another app" option
  4. Choose the format of your document ([app] will accept any one of the 3 formats and preserve formatting no matter which option you choose)
  5. Tap on "Choose App" and select [app] from the list. If you have a lot of apps swipe right to left on the black box if you do not [app] first off
  6. [app] will now open - tap print and you are all done!

If you get a blank page or have any issues please click here to go to the troubleshooting section.

Note: PrintDirect will be able to use this feature once you have upgraded using the in-app upgrade

Quick Link
Printing photos/images via WePrint
Images can be printed using different sizes and paper trays. Paper tray selection will depend on your System and printer support. You can select the image size on the iPad/iPhone, in the bottom of the print screen when printing images. If you use the default image size, the size will be taken from the image size field in the WePrint settings → Images tab.

For photo printing, it is best to use "Fill page". If photos are cut off or you see white bands, you can adjust the image margins in the WePrint settings - Images tab. You can use negative margins to extend the print area if needed.

If images don't appear to be the correct size, you can also adjust the "Image scaling" setting in the WePrint settings to adjust the image scale to suit your printer. This will apply to all image size formats that you select on the iPhone eg. 3x5, 4x6, except "Fill Page"

Quick Link
Printing Contacts/Address labels
Contacts can be selected from your contact list. Select a group to view its contacts. When viewing the Contacts screen, you can select one or more contacts and then press Print to print them.

Press the Sort by "First" and "Last" buttons to change the sort order. Enter some text in the Search field to filter the list of contacts you want to see.

If you have a DYMO LabelWriter you can print address/shipping labels by tapping on "Contacts", select a contact and tap Print. In the Print screen select your DYMO LabelWriter by pressing the blue arrow in the "Printer" box. Scroll to the bottom of print screen and tap on "Contact layout", select the correct label that is loaded in your DYMO LabelWriter and either the work or home address option. If you have the LabelWriter Twin you can select the right or left roll in the "Tray selection" at the bottom of the print screen.

Quick Link
A message says I need iOS 4.2 or higher for better quality printing: Why?
There are changes in iOS 4.2 that [app] takes advantage of to be able deliver high quality printing directly to most existing wifi printers, or to ALL printer via your Mac or PC. By updating your iPhone or iPad to iOS 4.2 you will get the same quality of printing using your existing printer that you do from your PC or Mac. If you are using WePrint on your Mac or PC to share your printer, this new update will mean that WePrint no longer needs to open applications on your Mac or PC to be able to print.
Quick Link
Mobile Printing with no network available
You can use your iPhone 4 or iPhone 4s to print to a printer when you have no Wifi network available. An example of this would be if you are in a truck or if you are visiting hotel. Follow the steps below to enable mobile printing.
  1. Enable the "Personal Hotspot" in the iPhone settings app, which is found in "Settings"
  2. Connect your WiFi printer to the Personal Hotspot via WiFi (consult your printer instructions to see how to do this for your printer model)
  3. Open [app], tap on the Getting started document, tap on Print in the top right to show the Print screen. Then tap on "Choose" to find your WiFi printer and then tap print.

Note: You will need the "Personal Hotspot" function enabled on your iPhone to use this method, your carrier may charge extra for this so please check with them for further details.

Quick Link
Calendar Printing and Viewing (requires iOS 4 or above)
Printing Calendar
You can use the calendar viewing and printing section to print your existing calendars.
  1. Open [app] tap on the Calendar button
  2. View either by List/Day/Week/Month
  3. Tap the print button
Quick Link
Quick jump to another day in Day or Week view using Month pop down
You will notice when you are in Day or Week view the date at the top is a blue button, by tapping on this button a month view will pop down and enable you to navigate quickly to another day.
Quick Link
Navigate to another Day or Week
If you are in Day or Week view you can swipe from right to left and the day or week will change
Quick Link
Can I only view one of my Calendars at a time?
No, you can view the all at the same time, if you go to the Settings in the app you can select any one of your calendars individually or as a group.
Quick Link
How do I email my calendar to a colleague?
Navigate to the view you want to email (List/Day/Week/Month) and then tap the Email button next to the Print button in the top right. This will open a new email from Mail and enable you to address it. Please note you need to have at least one email account setup in Apple Mail to use this.
Quick Link
How do I add my Google Calendar or Exchange Calendar?
[app] accesses the existing calendar information on the iPad or iPhone. To add further calendars go to the iPad or iPhone settings and to "Mail, Contacts, Calendars" and either add your email account (and toggle calendar sync on) or add a new CalDAV account. Once done your new calendar will instantly show in [app]
Quick Link
File & Document Transfer
Transfer files via iTunes (iOS 4 or above only)
  1. Plug your device into your Mac/PC using the USB cable that was supplied by Apple
  2. In the left hand column on iTunes click on your devices name (e.g Bobs iPad)
  3. Click on the "Apps" tab in the top center of the iTunes screen and scroll to the bottom of that page
  4. Select [app]
  5. Click "Add..." and choose your document or file from your computer
  6. Repeat previous step until you have all documents that you require.
  7. Once done open [app] on your iPhone/iPad and your documents will be in the "Shared" folder in the "Files" section

You can also retrieve files from online storage (i.e. iDisk or WebDav enabled stores), see the "iDisk/WebDAV Access" section below to find out more information

Quick Link
Use WePrint to "Import" docs & files
Follow the steps below to import files from your computer using WePrint
  1. Make sure you have WePrint installed on your computer
    (You can download the free WePrint software by clicking here)
  2. Open WePrint on your computer and click on the "Settings" button, now go to the "Sharing" tab
  3. Half way down the Sharing tab screen you will see a button with "Choose" on it, click this and then select the folder you wish to use to share your files. This may be your entire Documents or My Documents folder, or you may wish to have a separate folder just for files your want to transfer to the iPad/iPhone
  4. Go to your iPad/iPhone and open [app], go to the Files/Documents section and hit the + button and then tap "Import"
  5. If WePrint is not listed then tap "Add Server", it should find WePrint automatically, if it doesn't check our troubleshooting section
  6. You will now see a list of files and documents that is the contents of the folder you selected in step 2
  7. Tap to select one or multiple files or documents and then tap "Save"

You can also retrieve files from online storage (i.e. iDisk or WebDav enabled stores), see the "iDisk/WebDAV Access" section below to find out more information

Quick Link
Mount iPad/iPhone as a disk
You can mount your iPad or iPhone as a disk on your computer and you will then be able to freely move files and folders on and off the disk - for a step by step guide Click here for Mac and Click here for Windows
Quick Link
How do I transfer a Clip to another iPad/iPhone?
Make sure you have Bluetooth enabled in the Transfer -> Receive section of the app, select a 'Clip' and tap the action button (with square menu) and then select "Transfer", select the correct device and tap "Send"
Quick Link
How do I a Clip transfer to my PC or Mac?
Make sure you have WePrint installed (WePrint software is free and can be downloaded here). Once WePrint is installed [app] should find it automatically, if it does not see the TroubleShooting section for help with connections issues. Once you see your server in the "Transfer" section select a 'Clip' and tap the action button (with an arrow on it) and then select "Transfer", select your computer and tap "Send". Once done open the appropriate software on your PC or Mac and click the "Edit" menu and select "Paste".
Quick Link
How do I transfer 'Clips' from my PC or Mac?
Make sure you have WePrint installed (WePrint software is free and can be downloaded here). Once WePrint is installed it should automatically find your iPad/iPhone, if it does not see Troubleshooting below for help with connections issues. Ensure you go to the WePrint Settings -> Sharing and check the "Enable Clipboard sharing for ClipPrinter" option.

Once done copy something from an application on your PC or Mac, go to WePrint on your PC or Mac, click the "Send Clipboard" button, select your device and click send.
Note: Make sure you have ClipPrinter running and your iPad/iPhone is awake when you transfer from your PC or Mac

Quick Link
Email
Email Overview
You can setup one or more email accounts to collect and print your emails. To add a new account, press + at the top of the email account screen and select an email account type from the list.

You will then need to enter your User Name, Password and Host Name with your incoming server details (if not already filled). If you need to use SSL then slide the "Advanced" button to show the additional fields. You can also set a custom port number there too.

Quick Link
Can I print from the Apple Mail app?
[app] will enable you to use the "Open in..." feature available in Apple Mail app to view and print attachments. To print an email follow the steps below
    [app] uses a standard called Web Archive which will preserve the look and formate of an email when it is copy and pasted
  1. Navigate to the email you need in Mail
  2. Tap and hold to highlight the text
  3. Move blue copy points to cover the section or page you want to print and tap "Copy"
  4. Open [app] and tap on the ClipBoard section and print your email

We have also built a way that you can get a copy of your email and attachments in [app] so you can print them. You will have to enter your email account details in [app] but we have most common account types as presets so only require you to enter a user name and password, it usually takes just a few minutes.

Quick Link
Yahoo Email
Yahoo have now changed email access to their servers and have enabled IMAP access for all accounts, below are the details you need.

If you have created a Yahoo account in [app] and are having issues with it then delete it and then tap the + and choose IMAP account type and then use the details below your Yahoo account will work just fine.

Incoming IMAP Mail Server Settings

Name : Yahoo IMAP
User Name : user@yahoo.com
Password : your email password
Server : imap.n.mail.yahoo.com
SSL : Off
Port : Default

Outgoing IMAP Mail Server Settings

Email Address : user@yahoo.com
User Name : user@yahoo.com
Password : your email password
SMTP Server : smtp.mail.yahoo.com
SSL : On
Port : 465

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If you have a Yahoo enabled Verizon email account, choose IMAP and use the following settings

Incoming Yahoo enabled Verizon Mail Server Settings

Name : Yahoo IMAP
User Name : user@yahoo.com
Password : your email password
Server : incoming.yahoo.verizon.net
SSL : Off
Port : Default (110)

Outgoing Yahoo enabled Verizon Mail Server Settings

Email Address : user@yahoo.com
User Name : user@yahoo.com
Password : your email password
SMTP Server : outgoing.yahoo.verizon.net
SSL : Off
Port : 587

Quick Link
Exchange OWA Email
[app] will enable you to access most Exchange 2007 servers using OWA. Exchange OWA uses a web interface to access to your Exchange account.
  1. Open [app]
  2. Tap on "Email" and then tap +
  3. Choose the "Exchange OWA" account type
  4. Fill in your user name and password, in the URL field fill in the web address of your Exchange OWA login page (usually something like http://email.mycompany.com/owa). This is the same address you use when you are accessing your email via an internet web browser on your computer
  5. Tap test and you will get a green check mark

If you have any issues you can troubleshoot your OWA connection here

Note: If you have PrintDirect you will be able to use this feature once you have upgraded using the in-app upgrade

Quick Link
Comcast email setup
If you use Comcast email click here to see a full setup guide
Quick Link
Bellsouth email setup
If you use Bellsouth email click here to see a full setup guide
Quick Link
Verizon email setup
If you use a regular Verizon email account click here to see a full setup guide

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If you have a Yahoo enabled Verizon email account, choose the IMAP account type and use the following settings

Incoming Yahoo enabled Verizon Mail Server Settings

Name : Yahoo IMAP
User Name : user@yahoo.com
Password : your email password
Server : incoming.yahoo.verizon.net
SSL : Off
Port : Default (110)

Outgoing Yahoo enabled Verizon Mail Server Settings

Email Address : user@yahoo.com
User Name : user@yahoo.com
Password : your email password
SMTP Server : outgoing.yahoo.verizon.net
SSL : Off
Port : 587

Quick Link
SBCglobal email setup
If you use SBCglobal email click here to see a full setup guide
Quick Link
BellSouth - New AT&T migration
All legacy BellSouth customers have been migrated to the new AT&T/Yahoo platform. Choose the POP3 Account type and use the information for all legacy BellSouth customers below

Incoming (POP3): pop.att.yahoo.com
Incoming User Name: Full AT&T email address, including domain (e.g. yourname@bellsouth.net)
Secure connection (SSL) On

Outgoing (SMTP): smtp.att.yahoo.com
Outgoing User Name: Full AT&T email address, including domain (e.g. yourname@bellsouth.net)
Outgoing mail secure connection (SSL) On

Quick Link
Web Pages
Can I print a web page from Safari?
Yes you can, [app] has two ways to print web pages from Safari on an iPad or iPhone.
    Method 1 - Using Copy & Paste
    [app] uses an industry standard called Web Archive which will preserve the look of a web page when it is copy and pasted
  1. Navigate to the page you need in Safari
  2. Once the page is fully loaded tap and hold to highlight
  3. Move blue copy points to cover the section or page you want to print and tap "Copy"
  4. Open [app] and you should be prompted to print the copied page. If you are not asked to print, open the Clipboard screen, paste using the paste button, then tap to check the pasted page and print.

Note: for PrintCentral and Print n Share you will need to purchase the Clipboard Archive in-app upgrade

    Method 2 - Using Safari address bar
  1. Navigate to the page you need in Safari
  2. Once the page is fully loaded you have two choices.
    - You can either add a "z" after the "p" in "http://" for example httpz://www.eurosmartz.com
    - alternatively you can add a "z" to the front of the "http://" part of the web address, for example zhttp://www.eurosmartz.com
  3. [app] will then open and you will be presented with the print dialog, simply tap Print
Quick Link
How do I print a Web page?
[app] has three ways to print web pages.
    Method 1 - Use Web Pages section (quickest and easiest)
  1. Open [app]
  2. Tap on the "Web Pages" tab/button
  3. Type an address, select a bookmark, use the search field on the right, or paste an address copied from Safari (e.g. eurosmartz.com)
  4. Once the page is loaded tap the "Print" button at the top right of the screen
    Method 2 - Using Copy & Paste
    [app] uses an industry standard called Web Archive which will preserve the look of a web page when it is copy and pasted
  1. Navigate to the page you need in Safari
  2. Once the page is fully loaded tap and hold to highlight
  3. Move blue copy points to cover the section or page you want to print and tap "Copy"
  4. Open [app] and you should be prompted to print the copied page. If you are not asked to print, open the Clipboard screen, paste using the paste button, then tap to check the pasted page and print.
    Method 3 - Using Safari
  1. Navigate to the page you need in Safari
  2. Once the page is fully loaded you have two choices.
    - You can either add a "z" after the "p" in "http://" for example httpz://www.eurosmartz.com
    - alternatively you can add a "z" to the front of the "http://" part of the web address, for example zhttp://www.eurosmartz.com
  3. [app] will then open and you will be presented with the print dialog, simply tap Print
Quick Link
Import Bookmarks
You can import bookmarks from most browsers on your Mac or PC. Check your browser instructions on exporting bookmarks (Exporting guide here), and save your bookmarks as an HTML file inside your WePrint shared files directory. The location of this directory is in the WePrint settings - "Sharing" tab.

To import the bookmarks into [app], press the Web pages button then the "Bookmarks" button to view and edit your bookmarks.

Tap the Add files button on the bottom of the screen to go to your WePrint server folder.
Select the bookmarks file you just exported and press the "Import" button to complete the import.

Note: If you have PrintDirect you will be able to use this feature once you have upgraded using the in-app upgrade

Quick Link
How to export Bookmarks from common browsers ready for importing
If you wish to import your bookmarks from your computer please see below how you can first export your bookmarks from your browser.

Internet Explorer 7
Go to "Files" menu, select "Import and Export" click next select "Export Favourites"

FireFox 3 PC
Go to "Bookmarks" menu, select "Organize Favourites" select "Import & Backup" and select "Export HTML"

FireFox 3 Mac
Go to "Bookmarks" menu, select "Organize Favourites" select button with star on it and select "Export HTML"

Safari 4 PC
Click on "Cog" button on right & select "Show Menu Bar". Then go to "File" menu and select "Export Bookmarks"

Safari 4 Mac
Go to "File" Menu and select "Export Bookmarks"

Quick Link
Reminders and Keywords
Can I set a Reminder for a file
In [app] you can set reminders that associated with a PDF, document or any type of file so you will get a full calendar reminder to carry out an action on that file. The reminders are integrated with your existing calendar, all you need to do is choose which of your calendars you want the reminder to appear in. Follow the steps below to set a reminder
  1. Tap on the checkbox next to the file to check it
  2. At the bottom of the screen tap on the action button
  3. Tap the "Edit reminders/notes" option
  4. At the bottom of the popup box toggle the Reminder option to "On"
  5. Tap "Calendar" to choose the calendar you wish to show the reminder in
  6. Adjust the date and time of your reminder and tap "Done" at the top
Quick Link
Can add keywords to a file for easy searching
[app] will enable you to add keywords to any file that you have stored in [app] to make it easier to search for them when you have a large number of fles. Follow the steps below to add keywords
  1. Tap on the checkbox next to the file to check it
  2. At the bottom of the screen tap on the action button
  3. Tap the "Edit reminders/notes" option
  4. You will now see the box headed "Keywords", simply add the words you need seperate with a comma and then tap "Done" at the top
Quick Link
Add notes to a file that can be viewed without opening the file
[app] will enable you to add notes to any file that you have stored in [app]. Follow the steps below to add Notes
  1. Tap on the checkbox next to the file to check it
  2. At the bottom of the screen tap on the action button
  3. Tap the "Edit reminders/notes" option
  4. You will now see the box headed "Notes", simply add the notes you need then tap "Done" at the top
Quick Link
CloudMe, Dropbox, Google Docs, Box.net, iDisk, WebDAV and FTP Access
Setup CloudMe, Dropbox, Google Docs, Box.net, iDisk, WebDAV and FTP access
Open [app] on your iPad/iPhone and follow the steps below
  1. Tap on "Files" and then on "Places and Cloud Servers"
  2. Tap the + button of the screen and click "Import"
  3. Click the + button at the top of the screen
  4. Select the either CloudMe, iDisk, WebDAV, Google Docs, Dropbox, Box.net or FTP
  5. For iDisk enter your user name and password, you can rename iDisk by tapping in the "Name" field
  6. For CloudMe or Dropbox enter your username and then tap "Test", it will ask for your password in the next screen.
  7. For WebDAV enter your user name and password as well as the URL to access the service (the URL will be available for your providers website).
  8. For FTP enter your user name and password, you can change the port or rename FTP by tapping in the "Port" or "Name" field

You can rename your service by tapping in the "Name" field

Here are some sample server settings:
Box.net: URL="http://box.net/dav"
MyDisk.se: URL="https://mydisk.se/username/" Where "username" is your username. NOTE: Make sure the URL ends with "/"

Quick Link
Transfer a document to CloudMe,Dropbox, Google Docs, Box.net, iDisk, WebDAV and FTP Site
Firstly you need to ensure your CloudMe, Dropbox, Google Docs, Box.net, iDisk, WebDAV and FTP account is set up (setup guide), then follow these steps.
  1. Open [app] on your iPad/iPhone and select "Documents" or "Files"
  2. Tap once on the document you wish to transfer so a check mark appears beside it
  3. Tap the button with the arrow on it (3rd from right) and select move
  4. Tap on the down arrow at the top opposite "Local Files"
  5. Select your iDisk account and once connected tap the folder you wish to move the document to. You can access folders by clicking the down arrow beside the folder icon.
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Open a document in iWorks from CloudMe, Dropbox, Google Docs, Box.net, iDisk, WebDAV and FTP
Firstly you need to ensure your CloudMe, Dropbox, Google Docs, Box.net, iDisk, WebDAV and FTP account is set up (setup guide), then follow these steps.
  1. Tap on Places and select your CloudMe, Dropbox, Google Docs, Box.net, iDisk, WebDAV or FTP service
  2. Navigate to the folder containing the document you wish to open and tap the check box beside it so a check mark appears
  3. Tap the button with the Square speech box on it (4th from the left) and select "Open in..." and then tap the appropriate iWorks app
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Faxing (Check criteria required to ensure you have the correct setup to be able to use this feature)
Read this first to ensure you have the right setup to be able to fax
[app] has the ability to send faxes however you need to have the correct setup in your PC, or a supported printer on your Mac to be able to fax. Please see below to ensure your system meets the correct criteria to be able to send faxes.

Windows PC

  • Ensure the very latest version of WePrint is installed on your PC, you can download it by clicking here
  • You must to have a modem connected to your PC that is plugged into a phone line. This is not the same as a broadband router, it is a specific modem that is able to dial the phone for faxing.
  • If you have the above then test faxing by using Notepad to type a fax, then use the print command and select fax - if it all goes through on the test then it should work with [app]

Apple Mac

  • Ensure the very latest version of WePrint is installed on your Mac, you can download it by clicking here
  • You can either have a fax modem connected to your Mac that is plugged into a phone line. This is not the same as a broadband router, it is a specific modem that is able to dial the phone for faxing.
  • Or you can use a multi function printer that supports faxing. If your printer does support faxing then you need to go to your System Preferences -> Print & Fax and make sure you can see an entry of your printer that has fax in the name. If you do not see it then run your setup disk that came with your printer again.
  • Test your printer by opening TextEdit, type a fax message and then use the print command and select your fax printer. Follow the prompts from there to ensure the fax is sent and received.
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How to Fax
If your system setup meets with the criteria explained above then follow these steps to send a fax from [app].
  1. Open the document to be faxed
  2. Tap on the print button, then tap on Choose and select your fax printer
  3. Scroll to the bottom of the screen and enter the number you wish to fax the item too, you can also choose a cover sheet from the template if required
  4. Tap Send

If your fax does not go through or you get an error connecting to WePrint, please click here to go to the troubleshooting section.

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TroubleShooting and Support
My printer is not found or does not print correctly
To run a quick diagnostic test for your printer for this type of printing, go ahead and install the WePrint printer sharing software on your Mac or PC. You can download it by clicking here. Make sure you have WePrint: showing in the Server field on the Print screen for this test, or tap on the Choose button to select it. WePrint will also allow you to print over 3G/4G.
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Interactive Troubleshooter
If you have an issue then try our Interactive Troubleshooter it has many answers to common problems.
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My device says "Error connecting to the server". It can’t find the WePrint server
  1. If you don't have WePrint installed on your PC or Mac computer, you can install it by clicking here
  2. On rare occasions connection problems occur and are usually caused by your Firewall. Check the Windows or Macintosh help page to make sure your firewall isn’t blocking connections. Try turning off your firewall temporarily to test it.
  3. In the app print screen, press the blue "Choose" button beside the printer field. In the next screen press "Add Server" and if it doesn't find it automatically, enter the WePrint server details.
  4. Try also changing the WePrint port number in the WePrint Settings - Advanced tab. Set the custom port number to 8081 or 8082 etc. Make sure you change the port on your device too if you do this.
  5. Check that your device is connected to your Wi-Fi router with a password if it needs one. Some routers allow guest access with no password, but that blocks access between devices in the same network. If your router has password access, enter it in your iPhone/iPad settings.
  6. Some routers have a feature in the router Admin screens called "AP Isolation". This will block access between devices. Check that "AP Isolation"/"Wireless Client Isolation" is off.

If find after trying all of these steps you are simply blocked for no reason, or you want to print via 3G/4G you can use the "Print via Proxy" option in the WePrint settings. We strongly recommend you set up a new Gmail account in the WePrint settings. You can use another email account but it is much easier to create a Gmail account and use the default settings. Make sure you don't use this gmail account in any other email application or the WePrint emails may be removed.

On the your device, when you get the Print screen, press the blue "Choose" button beside the printer name and then press the "Add Server" button. Press the "Print via Proxy" tab and enter the same email account as WePrint. Press "Save" to save the settings.

If you have an office network with a firewall that blocks email server access, you could use iDisk or another WebDAV server such as http://box.net. Tap on the "Type" field in the Print via Proxy tab on your device, or select the type drop down in the WePrint settings to select iDisk or WebDAV. If you use box.net, the URL is http://box.net/dav

When printing, make sure the "Server" field on the Print screen displays the server name starting with "Proxy:". WePrint doesn't need to be running to print via proxy, is generally not restricted by firewall's, and can be started later to collect the printed documents, so is great when traveling

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What is "Server address" and "Server port" in the Add print server screen?
The server address and port tell your device where your WePrint server is so it can communicate with it. The main window of the WePrint server (on your desktop or laptop computer) will display these values so you can copy them to your device. You can change the port number by clicking on WePrint → Settings → Advanced → Use custom server port number. Try changing the port to 8081 or 8082
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My print job appears in WePrint but goes no further? or When I print I get a blank page or my printer shows an error, what do I do?
It appears as if your printer doesn't support the standard background printing without a print dialog. Go to WePrint Settings -> Advanced and try changing your WePrint setting to "Compatibility Printing mode"
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I configured Print via Proxy but it is not working.
Do you have "Proxy:" showing in the server field of the Print screen on the iPhone? If not, use the blue "Choose" button beside the Printer field to select or add a proxy server.
  1. If you are having problems using "Print via Proxy" the first thing you should do is create a Gmail account purely for "Print via Proxy". This is to avoid other apps deleting emails from this account. It doesn't mean that you can't print emails from other email accounts.
  2. Quit WePrint, delete all WePrint subject emails in the gmail inbox and start WePrint again.
  3. Go to the the "Print via Proxy" option in the WePrint settings. Turn on "Remote printing via and Email/WebDAV server". Make sure the gmail account and password is entered and press the "Test" and then the "Save" button.
  4. Go to your gmail inbox and make sure there is a new WePrint email there. It should contain a single attachment. if not, check your settings in WePrint.
  5. Once that is set up go to the iPhone/iPad and when you get the Print screen, press the blue "Choose" button beside the printer name (or and then press the "Add Server" button. Press the "WePrint via Proxy" tab and enter the same email account as WePrint. Press "Save" to save the settings.

  6. It should tell you how many WePrint servers it has found and show you the printers for the first server. Select a printer and then tap the "Print" button. There will be a slight delay as WePrint waits to check the gmail account. To print instantly, open the "Printing over 3G/4G" tab in WePrint and click the "Check now" button.

    Do not set up your Print via Proxy gmail account in the email accounts screen of the iPhone/iPad App. It is only used for printing and so only needs to be added in the Add WePrint server screen.

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My email account shows an error when I try to read my emails
Check our Email Section for setup help. Also check that your email account User Name, Password and Server Name match those supplied for your email account. Check if your email account uses POP or IMAP and change the setting accordingly using the "Advanced" slider at the bottom of the edit account screen to show the switch. If you still have problems use the email button on the error window to email your error to our support department by doing the following:
  1. Press the "Help" button when you see the error.
  2. In the web page of email help, scroll to the top and enter your details in the form to send us the error log.
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Contact Support
If you can't see any fixes for your issue then please feel free to contact the 24/7 support help desk by clicking here
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