Save2PDF HelpOur quick Help Desk Support is available every dayDownload PDF 2018-03-26 |
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Getting Started
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► Getting started printing
For a start, you can print the "Quick start" file inside Save2PDF. Save2PDF will print directly to most printer models without extra software, but we recommend you install the free WePrint printer sharing software if you have any problems connecting to your printer, or if your printer has a USB connection. Install WePrint on your Mac or PC from here. http://esz.us/wp
You can tap on the "Printer Options" button in the Print screen to change settings such as page size, margins, etc. If you get a blank page or have any issues tap here ( View ) to go to the troubleshooting section.
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► PDF conversion from inside Safari/Photos and other Apps
Save2PDF takes advantage of the extensions capability build into iOS. This means you can use Save2PDF from within another app like Safari/Phots. Follow the steps below to enable Save2PDF to be used by other apps. The guide is for Safari but the same steps can also be used for most other apps.
You will now see Save2PDF as an option whenever you tap on the Action button (you may have to scroll left) |
Email
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► Printing from the Apple Mail app
Save2PDF can print Email from Apple's Mail app using copy and paste. This method will retain formatting and the look of the email. Follow the steps below to print an email.
Note: If you want to print an attachment then simply tap and hold on the attachment and then tap "Open in" and choose Save2PDF. |
► Sending Email Settings
If you want to send files and notes via email from your own account then you need to set up an out going email server. Open the App Settings ( View ) and open the "Email" section
Tap on "Outgoing Mail Server", select or add and account and enter your email provider details Use the "+" button in the top of the dit settings screen to choose an account type. |
Settings
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► Locking the Save2PDF screen. Protecting your app data.
You can choose to lock access to Save2PDF and its data using a setting. Open the app settings ( View ) - Application section, near the bottom. Tap on 'Application Password' and then you can choose when to lock the app screen. You can enter your own password or a pin code. Note: if you forget your password/pin then you will need to reinstall the app.
You can also choose to use the touch id fingerprint unlock option if your iPhone/iPad supports it. |
Contacts
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► Contact access
If you are getting a message in Save2PDF about contact access, then you need to check your device access settings. Open the Apple iPad/iPhone "Settings" app > Privacy > Contacts > Save2PDF. Check that Save2PDF is set to "on". Also open the Settings app -> General -> Restrictions -> Contacts (near bottom). Check that Save2PDF is set to "on". Also tap into the Settings app > Scroll near the bottom and click on our Save2PDF. Turn on "Contacts". |
► Editing Contact details
To edit contact details follow the steps below
Note: The first time you run Save2PDF you will have been asked if Save2PDF could access your contacts. If you tapped "No" you will not be able to see your contacts in this section. To fix this go to the device settings app, scroll down to Save2PDF and then turn on contact access |
► Printing Contacts/Address labels
Tap on the 3 lined button in the top left of the screen inside Save2PDF to open the side menu. Then tap on 'Contacts' to show the contacts screen. Contacts can be selected from your contact list using the checkbox on the left of the contact name. Use the ✓ tick button at the top of the screen to select all Contacts. Once you have selected your contacts, tap on the Print button. You can view contacts in each of your contact groups group with the group button in the top tool bar. After you tap on the print button, tap on "Printer Options" and then tap on "Contact layout" to choose a different print layout. You can use the search button to enter some text in the search field to filter the list of contacts you want to see. See the section about contact access if you do not see your contacts. View
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Printing
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► Getting started printing
For a start, you can print the "Quick start" file inside Save2PDF. Save2PDF will print directly to most printer models without extra software, but we recommend you install the free WePrint printer sharing software if you have any problems connecting to your printer, or if your printer has a USB connection. Install WePrint on your Mac or PC from here http://esz.us/wp
You can tap on the "Printer Options" button in the Print screen to change settings such as page size, margins, etc. If you get a blank page or have any issues, tap here to go to the troubleshooting section ( View ).
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► Choosing a printer driver
For a start, you can print the "Quick start" file inside Save2PDF. Save2PDF will print directly to most printer models without extra software, but we recommend you install the free WePrint printer sharing software if you have any problems connecting to your printer, or if your printer has a USB connection. Install WePrint on your Mac or PC from here http://esz.us/wp
If you get a blank page or have any issues please tap here ( View ) to go to the troubleshooting section.
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► Which printers can I print to?
You can print directly to most printer models over WiFi without extra software. AirPrint is not required to be able to print. You can print from your iPhone/iPad to ALL printers using the free WePrint printer sharing software which is installed on your Mac or PC from here: http://esz.us/wp If your printer has a USB or other connection type, you can also use WePrint to share the printer with your iPhone/iPad. |
► Change layout and printer options
In the Print screen ( View ), you can tap on "Printer Options" to edit several layout features. You can change the page range, margins, grayscale (black and white), orientation (landscape, portrait, rotate), paper size (A4, A3, US Letter, US Legal, Custom), duplex, paper tray and more. For the largest range of options, install and select a WePrint server printer (View ).
If the printed size is wrong, you can change the margins to "0". You can also use a negative number to expand the printed size to print the full page, eg -1.0,-1.0,-1.0,-1.0 You can choose a different paper size. You can also create your own custom paper size for your printer, eg A3, Tabloid, labels, paper roll etc. |
► Printing remotely using 3G/4G instead of WiFi
If you want to print remotely to your office or home printers, you can use the "Print via Mobile Data" option using WePrint. Quick Start Guide
Enter your new gmail address and then tap on "Connect". You should now see your list of WePrinters in the choose printer screen. Generally, when you are in your local WiFi network Save2PDF will automatically find your WePrint server in your network and allow you to print straight away. If you are not in the same network as the WePrint server, or you want to print via 3G/4G you can use the "Print via Proxy" option in the WePrint settings. We strongly recommend you set up a new Gmail account in the WePrint settings. WePrint creates printer emails that sit in the inbox, if you use an existing account it may get cluttered with these emails. Do not confuse the "Print via Mobile Data" function with printing from an email account, we are simply using this Gmail account as a transport method. If Save2PDF supports email, you can set up your email accounts to print in "Email" section of the app on your iPhone/iPad Full Instructions
If you have an office network with a firewall that blocks email server access, you could use iDisk or another WebDAV server. During step 5. select the type drop down in the WePrint settings to select iDisk or WebDAV. When printing, make sure the "Server" field on the Print screen displays the server name starting with "Proxy:". WePrint doesn't need to be running to print via proxy, and it is generally not restricted by firewalls. WePrint can be started later to collect the printed documents, so is great when traveling. WePrint does need to be running at some stage to collect the print jobs and print them. If you have any issues with the set up then please see our Print via Mobile Data troubleshooting section ( View )
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► Problems printing remotely with Print via Mobile Data
Do you have "Proxy:" showing in the server field of the Print screen on the iPhone? If not, use the "Choose" button beside the Printer field to select or add a WePrint server.
There will be a slight delay as WePrint waits to check the gmail account. To print instantly, open the "Print via Mobile Data" tab in WePrint and click the "Check now" button. Do not set up your Print via Mobile Data gmail account in the email accounts screen of Save2PDF. It is only used for printing and so only needs to be added in the "Print via Mobile Data" screen. |
► Printing using Google Cloud Print
Before you can use Google Cloud Printing (GCP) on your iPad or iPhone, you will need to set up Google Cloud Printing. Here If you have any issues installing Google Cloud Printing, please contact Google. Once you have installed Google Cloud Print and have printed a test page, then you can set it up in Save2PDF
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► Printing Contacts/Address labels
Tap on the 3 lined button in the top left of the screen inside Save2PDF to open the side menu. Then tap on 'Contacts' to show the contacts screen. Contacts can be selected from your contact list using the checkbox on the left of the contact name. Use the ✓ tick button at the top of the screen to select all Contacts. Once you have selected your contacts, tap on the Print button. You can view contacts in each of your contact groups group with the group button in the top tool bar. After you tap on the print button, tap on "Printer Options" and then tap on "Contact layout" to choose a different print layout. You can use the search button to enter some text in the search field to filter the list of contacts you want to see. See the section about contact access if you do not see your contacts. View
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► Printing with a DYMO printer
You can print to your DYMO printer by installing WePrint ( View ) on your Mac or PC from here http://esz.us/wp
WePrint is a free printer sharing server. The iPhone/iPad does not provide an option to connect to a printer via USB. In the Print screen in Save2PDF, select your WePrint DYMO LabelWriter by tapping on the "Choose" ( View ) button.
You can print address/shipping labels to your DYMO printer by tapping on "Contacts" in Save2PDF, select a contact and tap Print. Select the correct label that is loaded in your DYMO LabelWriter with the printer options and either the work or home address option. If you have the LabelWriter Twin you can select the right or left roll in the "Tray selection" at the bottom of the "Printer Options" screen. You can also create a text file or note in the "Files" section of Save2PDF and type your recipients details, then print it out. |
► Printing photos/images
Images can be printed using different sizes. Tap on the 3 lined button in the top of the screen to show the left side panel and then tap on "Images". Select multiple photos by tapping on them and then tap on "Print" button in the top right. Tap on "Printer Options in the Print screen to choose the Image size and Paper tray. You can choose the paper tray if you are printing from your iPhone/iPad via the free WePrint on your Mac or PC http://esz.us/wp. Paper tray selection will depend on your System and printer support. For photo printing, it is best to use "Fill page". If photos are cut off or you see white bands, you can adjust the image margins in the WePrint settings - Images tab, or the Printer Options on the iPhone/iPad Print screen You can use negative margins to extend the print area if needed. If images don't appear to be the correct size, you can also adjust the "Image scaling" setting in the WePrint settings to adjust the image scale to suit your printer. This will apply to all image size formats that you select on the iPhone eg. 3x5, 4x6, except "Fill Page" |
► No access to photos/Photos show a cloud icon
If you do not see any photos in Save2PDF or get an access warning message, then you need to enable access to photos. Open the device 'Settings' app and scroll down and tap on the Save2PDF icon near the bottom. Tap on 'Photos' and enable access. If you see a dimmed/faded cloud icon when you tap on a photo then the photo is downloading from iCloud. Some images take some time to download. Check your iCloud settings (at the top) in the Settings app. Tap on "Photos" in the iCloud settings. If you have selected "Optimise iPad/iPhone Storage" then your photos may not stored on your device. They will be downloaded when needed. Turn on the "Download and Keep Originals" if you have space so that the photos are always available. |
► Printing from Pages/Numbers/Keynote
You can print/share documents from Pages, Numbers or Keynote using the steps below
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► Mobile Printing with no network available
You can use your iPhone/iPad to print to a printer when you have no Wifi network available. An example of this would be if you are in a truck or if you are visiting hotel. Follow the steps below to enable mobile printing.
Note: You will need the "Personal Hotspot" function enabled on your iPhone to use this method, your carrier may have restrictions for this so check with them for further details. |
► Printing to the Brother PJ 673 mobile printer
First you need to connect your device to the PJ-673 WiFi network. This is Brother's documentation about connecting an iPhone/iPad to the 673 via WiFi: http://download.brother.com/welcome/docp000760/pj673_ukeng_usr_0.pdf Once your iPad is connected to the PJ673, tap on the Print button when viewing a web page (or other document) inside Save2PDF. Tap on Choose and select the PJ673 printer icon in the choose printer screen. If the PJ-673 does not appear, use the "+" button in the top right of the choose screen to add the PJ 673 manually. Enter the address described in the Brother installation document ie. 169.254.100.1 On the Print screen, tap on Setup to show the setup screen. If the "Brother Mobile" test is not showing, tap on "More" to add it. Tap on "Test" beside "Brother Mobile" to test the connection. Once the connection is confirmed, then the 'Brother Mobile' option should be selected in the bottom of the screen for Documents and Text. After setup, you can simply tap on 'Print' with other documents after you have connected to the PJ 673 WiFi network. |
► Delete WePrint
If you are having any problems please contact us for help. If your PC un-installer detects additional user files and doesn't complete, you can delete WePrint by exploring C:\ drive and either deleting the "C:\Program Files\WePrint" folder or drag it to the recycle bin. also delete the folder "c:\WePrint" if it exists To uninstall WePrint on a Mac, quit the WePrint application; then you can delete this file: Applications/WePrint Server and this folder: ~/Documents/EuroSmartz Print If the WePrint icon is not shown on the Apple Finder menu bar or in your Dock, go to the Apple icon on the top left of the screen and force quit the WePrint application. |
File, Photo, Clipboard and Document Transfer
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► Adding Cloud Servers
You can access a large range of cloud servers types with Save2PDF. eg iCloud Drive, Google Drive, OneDrive, DropBox, Box.net, MyDisk, CloudMe, Evernote, FTP, SugarSync
For WebDAV server enter your user name and password as well as the URL to access the service (the URL will be available for your providers website). For FTP enter your user name and password, you can change the port or rename FTP by tapping in the "Port" or "Name" field Here are some sample server settings: Box.net: URL="http://box.net/dav" MyDisk.se: URL="https://mydisk.se/username/" Where "username" is your username. NOTE: Make sure the URL ends with "/ |
► Import files from your Mac or PC
You can move your Mac files to the "EuroSmartz Apps" folder on "iCloud Drive". Then you can access these files inside Save2PDF in the iCloud Server screen. It will take a short while for the files to transfer and appear. You can also follow the steps below to import files from your computer using WePrint
You can also retrieve files from Cloud servers, see the cloud server ( View ) section to find out more
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► Transfer files to or from a Cloud Server
With Save2PDF you can transfer files, videos, photos and documents between your device and different cloud servers When viewing a files screen, either local files or cloud server files, tap on the "+" button in the top right and select "Import". This will allow you to choose another location to select files and import them into the current file screen. You can also select one or more files in a Files screen and then choose "Export" from the action menu button in the top right (square with arrow). |
► Import files from other apps
You can transfer files from other apps to Save2PDF. Method 1 - Multitasking on supported iPads with iOS 11 Open the Files (or Web Browser) screen inside Save2PDF Slide up from the bottom of the iPad screen to show the app bar. Tap and drag on another app (which supports drag eg. Photos, Safari, Files) to the right of the screen to create a split screen. Tap and hold on document, photo or other content to drag to Save2PDF to save or print. Method 2 - Use "Open in" from your other app and select Save2PDF. This option should be available in most apps when selecting files and using an action menu Method 3 - Use "iCloud Drive" from your other app and tap on "EuroSmartz Apps". This will save the documents from the other app in the iCloud folder inside Save2PDF Method 4 - Use a Cloud Server to share the file with other apps |
► Send files to another app
You can send files and other content to other apps from inside Save2PDF. Tap on the 3 lined button in the top left of the screen to show the left side panel. Then tap on "Files" to show the file screen. Tap on the checkbox in the file icon to select files and then tap on the action menu button (square with arrow) to show the action menu. You can choose either the "Open with App" or "Share" actions in the menu to share content with other apps such as Omnifocus, Devonthink, Evernote etc. |
► Mount iPad/iPhone as a Disk on your Mac/PC
You can mount your iPad or iPhone as a disk on your computer and you will then be able to freely move files and folders on and off the disk - for a step by step guide, tap here for Mac and tap here for Windows |
► Synchronise files between devices
You can synchronise your files in Save2PDF with Save2PDF on other devices using iCloud. Open the app settings ( View ) and then open the "Files" section. Turn on 'Sync local files between devices via iCloud'. This will automatically share files between your devices that have your iCloud account.
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Web pages
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► Printing Web Pages
Save2PDF has two ways to print Web Pages. Method 1 - Use Web Pages section (quickest and easiest)
Method 2 - Using Safari
Method 3 - Multitasking on supported iPads with iOS 11
You can also copy the address from the Safari address bar and paste it into the web address bar inside Save2PDF. |
► Import Web Bookmarks
You can import bookmarks into Save2PDF from most browsers on your Mac or PC. Check your browser help file to see how to save your bookmarks. Save your bookmarks as an HTML file inside your WePrint shared files directory. The location of this directory is in the WePrint settings - "Sharing" tab. To import the bookmarks into Save2PDF, open the Web Page screen, then tap on the "Bookmarks" button to view and edit your bookmarks. Select the bookmarks file you just exported and press the "Import" button to complete the import. |
► Choose your web browser search engine
You can choose which search engine to use when you do web searches in Save2PDF. Open the app settings ( View ) and open the 'Web Browser' section. Tap on the 'Default web search' and choose from the list. eg. Google, Bing, Yahoo, Ask, Wikipedia, DuckDuckGo.
Feel free to contact us to suggest others. Contact us |
PDF Conversion
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► Convert images and files to a PDF file
You can merge multiple files into a single PDF file.
If you only want certain pages to be included from a specific file, tap on the "All Pages" link and choose the page range To add further files tap the + button on the top right You can change settings such as margin, scale and orientation next to each file. You can also convert files from online storage (i.e. iDisk or WebDav enabled stores). Open into your Cloud server in the Files screen, check the items you wish to convert and follow the steps above. |
► Convert a file into a PDF from another app
There are several ways to transfer files from another app so you can convert them into a PDF. Use "Open in" from your other app and select Save2PDF Save2PDF should open and display the PDF screen. Then you can just tap on the Save button. Share via iDisk/Dropbox/Box.net If the other app supports Cloud Servers you can also use that to transfer files In the other app save your file to your preferred cloud server Open Save2PDF and go to the Cloud Server screen from the Files screen Select your Cloud storage service or tap the + to set it up Select the files and tap the PDF button |
► Create a Note and add it to a PDF file
With Save2PDF you can create a formatted Note and add it to the front or back of a PDF file.
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► Add a file to an existing PDF or merge two PDFs
With Save2PDF you can add another file or document to the front or back of a PDF file. You can also merge two existing PDF files into a single document.
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Faxing
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► Faxing documents and images
Save2PDF has the ability to send faxes however you need to have the correct setup in your PC, or a supported printer on your Mac to be able to fax. See below to ensure your system meets the correct criteria to be able to send faxes. Windows PC
Apple Mac
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► Sending a fax
If your system setup meets with the criteria explained above ( View ) then follow these steps to send a fax from Save2PDF.
If your fax does not go through or you get an error connecting to WePrint, please tap here ( View ) to go to the troubleshooting section.
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Troubleshooting
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► My printer is not found or does not print correctly
Try rebooting your WiFi router to see if that fixes any connection issue. To run a quick diagnostic test for your printer for this type of printing, go ahead and install the WePrint printer sharing software on your Mac or PC. You can download WePrint here http://esz.us/wp. Make sure you have WePrint: showing in the Server field on the Print screen for this test, or tap on the Choose button to select it. WePrint will also allow you to print over 3G/4G. |
► My device says "Error connecting to the server". It can't find the WePrint server.
If you have problems connecting to your printer, here are some options try. Try rebooting your network router Open Save2PDF, tap on the print button and then tap on "Choose" in the print screen. Tap on "AirPrint" in the choose printer screen to see if your printer is found that way. Otherwise, our free WePrint for Mac/PC can help track down any print quality and network connection problems. WePrint is installed on your Mac or PC and shares your Printers so you can print from your iPad/iPhone. Install WePrint on your Mac or PC from here: http://esz.us/wp Make sure WePrint on your Mac/PC and also the iPhone/iPad are in the same network Do you have 'WePrint' displayed in the 'Server' field in the 'Print' screen in Save2PDF? Tap 'Choose' in the 'Print' screen > 'Choose Printers' screen > tap to select the green 'WePrint' icon with your printer name and 'Available' underneath. On rare occasions connection problems occur and are usually caused by your Firewall. Check the Windows help page to make sure your firewall isn't blocking connections. Try turning off your firewall temporarily to test it. In the app print screen, tap on the "Choose" button. In the next screen tap "+" and if it doesn't find it automatically, enter the WePrint server details. Try also changing the WePrint port number in the WePrint Settings - Advanced tab. Set the custom port number to 8081 or 8082 etc. Make sure you change the port on your device too if you do this. Check that your device is connected to your Wi-Fi router with a password if it needs one. Some routers allow guest access with no password, but that blocks access between devices in the same network. If your router has password access, enter it in your iPhone/iPad settings. Some routers have a feature in the router Admin screens called "AP Isolation". This will block access between devices. Check that "AP Isolation"/"Wireless Client Isolation" is off. If find after trying all of these steps you are simply blocked for no reason, or you want to print via 3G/4G you can use the Print via Mobile Data ( View ) option.
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